We started looking for an event ticketing solution and we reviewed many different providers. We chose SimpleTix based on the fact that it offered not only a ticketing solution, but also a shopping cart solution. The learning curve for SimpleTix is not too steep, the company offers dozens of self-help video tutorials that helped a lot in the beginning. Since I am not a web developer, it probably took me longer to get the site up an running than would be a professional developer, but I am very happy that I took the time to learn the application. Now I can add and modify events with a few clicks, add new images, promotional banners, promo codes, products, and other pages to the site without going through a web developer. Now for the fun part, the ticketing side works great and everyday we get a bcc email from customers who have bought event tickets online. The system works and it’s very cost effective for all the components your get. We are very happy we chose SimpleTix.
We’ve been using Simpletix for quite some time now. We have performances and ticket buyers all over Europe, which can make things complicated at times. For instance, we found out the Dutch don’t like paying by Paypal nor credit card. Together with Simpletix we found out how to implement iDeal (a payment gateway mostly used by the Dutch) and got it to work within a couple of days. It took a lot of hours of work for Simpletix, so I’m very grateful Aron and his team were so patient and willing to help any hour of the day. Definitely recommended!
Last year, our company was in search of a new ticketing service for the year-round activities that we have here on property. We ran across SimpleTix and within no time we had out ticketing site up and running. They even transferred our current website theme over to the platform to make it seamless from our main site.
A few months after use, we had some ideas of new features we’d like to have for our property and SimpleTix helped to make them a reality. They even worked to build some of these new features into their upcoming new release. We really feel like more than a customer. We feel like a partner.
We are excited to see what SimpleTix does next with their new release. As a web designer, I really appreciate their platform and how easily I can customize pages with our own css.
We currently use iPhones at our ticket gates and are excited about the release of their barcode scanner app for iOS. SimpleTix continues to grow and we can’t wait to see what they do next!
Very user friendly to set up the events. When ever I need help, the customer service is always willing to help. They have gone to the extent of holding my hand (not in literal sense) in taking care of my problem and helping every way possible. Keep up the GOOD work.
I have been using Simpletix for about two years and love it. I am not the most technically advanced yet I find it super easy to navigate. I am able to put up a new event in minutes and unlike other ticketing systems, I own the database. This helps me with future campaigns and I can analyze the data in house.
When I have questions, they are super responsive. If I want to enhance or change the features in my site, they are very helpful in implementing the changes.
In all, Simpletix is a great find in ticketing!
Customer service with excellence and compassion! Having been left by a work colleague, with an end product to complete with ticket sales beginning for a large event, I received immediate, efficient and successful technical support from SimpleTix. I am excited to use this product for 1000+ ticket sales, creation of database of personal identifiable information including email addresses and ease of accounting as it interfaces with my online accounts receivables.
Great product and great service.
We needed a fast, easy way for customers to register for our classes without the hassle of hosting and processing our own payments. When it comes to usability and support, no other product comes close to SimpleTix.
SimpleTix works well with non-profit groups. Their seamless integration with Acceptiva works really well!
Stellar support! The team at went out of their way to accommodate all our requirements. It was nice knowing that we can count on their timely assistance not only with SimpleTix core features but also with customization and integration with our existing systems.
SimpleTix is the perfect “out of the box” solution for online ticket sales. SimpleTix has a large number of features and are easy to manage. Furthermore customer care is first class.
SimpleTix provided us the perfect e-ticketing website. Within a day, they were able to launch our new website which perfectly matched the theme of our existing website. We look forward to working with SimpleTix for all our future e-ticketing needs.