Building A High Reliability Organization (HRO) with Compassionate Accountability

  • Wed, Apr 20, 2022 11:00 AM - 12:00 PM
  • Central Standard Time

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A high reliability organization (HRO) is an organization with predictable and repeatable systems that support consistent operations while catching and correcting potentially catastrophic errors before they happen. Reaching this level of clinical and operational excellence often requires cultural transformation — fundamentally changing the attitudes, beliefs, goals and values of the organization. Learn about how one hospital system is making this cultural transformation by replacing progressive discipline with Compassionate Accountability. Kevin Chiles, CHRO of Hutchinson Regional Medical Center will describe their philosophy shift, how they are leading this transformation, and how it is positively impacting outcomes. Following the presentation, a panel of healthcare leaders will respond with their questions and insights.

Date & Time

Wed, Apr 20, 2022 11:00 AM - 12:00 PM

Next Element

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