Five Quotes That Can Revolutionize Your Thinking on Human Reliability

  • Tue, Jul 20, 2021 11:00 AM - 11:45 AM
  • Eastern Standard Time

Ticket Price Free This event is now over

When I present virtually, you'll see a bookshelf behind me. I've read nearly every book on that shelf. And I've learned lifetimes of wisdom from them. (And if I lived a dozen lifetimes, maybe I could apply it all).


In this webinar, you'll discover five quotes that have revolutionized my thinking on error, safety, and human reliability. I believe they may be game-changers for you, too.


Please bring your favorite quote, book, or link to share, too! Think of this webinar as kind of a show-and-tell for great ideas in HPI, HOP, HRO, RE, and Human Reliability. 


~ Agenda -- In this fast-paced, 45-minute webinar you'll:

  1. Discover five game-changing quotes that can revolutionize how you think about Human Reliability
  2. Get to share your own favorite quote that forever changed your thinking on these topics 
  3. Get a list of excellent books, articles, websites and other resources to explore

~ Audience -- This webinar is ideal for innovative, front-line leaders in high-hazard, safety-focused industries like: scientific laboratories, electric utilities and their contractors, and emergency fire & rescue agencies. 

~ Limits -- To allow room for everyone, please coordinate with your colleagues so that no more than five (5) people from your company attend in total. Thanks.

~ Handout -- You'll get a one-page summary so you can immerse yourself in the workshop experience without having to worry about taking notes.

~ Technology -- We'll use Zoom. Here's a quick system test.

~ Cost -- None. It's free.

~ Use -- For personal use only. We'll record the ~30-minute presentation so you can watch it within seven days after the live webinar. No recording or for-profit or commercial reuse without our explicit written permission. Thanks.

~ Results -- See below...


“Before this workshop, I thought Human Performance Improvement was about reducing errors. 

...Now I’m realizing that HPI is about learning from errors to improve performance.”

~ Researcher at a Scientific Lab


"Jake has played an integral role in re-shaping culture and behaviors around safety and work planning and control... The use of fail-safes, adaptive thinking, and peer checks are becoming part of the way we do things." 

~ Work Planning & Control Manager at a Scientific Research Laboratory


"[Jake] has a gift of explaining Human Performance Improvement (HPI) to all of our people. We have a diverse audience from engineers, environmentalists, finance, human resources, and field construction management and testing teams. Jake was able to teach HPI processes and techniques to all of them. We have seen great improvement where we have successfully incorporated Jake’s HPI strategies."

~ Shayne Wright, Vice President Power Delivery, Field Services Division Manager at POWER Engineers


To learn more about JMA Human Reliability Strategies, click here.

Date & Time

Tue, Jul 20, 2021 11:00 AM - 11:45 AM


Many companies try to eliminate workplace errors, and fail. I show leaders why errors are just symptoms, and how to fix the deeper problem, so that everyone can work more reliably and safely.

To learn more, visit