A General Admission Entry reservation grants access to the pools 10am until 5pm and to the site 10am until 6pm. Arrive anytime!
Reservations are required for every visit, even if you don’t plan to swim. Reservations are available here online on a first-come, first-served basis until fully booked. Reservations are not needed for infants and toddlers (2 years old & under) because they are always free of charge, provided that they have a swim diaper on while in the pool area at all times (swim diapers are available for sale at the gate and cafe if needed). We have limited spots for each day and we sell out many days ahead so lock in your time this summer at the Springs today!
Guest Policies:
All children under the age of 16 must be accompanied by a parent or adult!
- Bathing suits are required in the pools at all times
- No street clothes or cut-offs allowed in our mineral pools (the detergents and fibers clog our filters and negatively impact the general ecology)
- EVERYONE MUST SHOWER before entering our mineral pools
- SUNSCREEN MUST BE ALLOWED TO DRY 15+ MINUTES before entering the water and please minimize the amount applied
- No suntan oil or other skin products other than sunscreen (lotions, etc.) allowed in the water
- NO FOOD, DRINKS OR GLASS are allowed within the gated Pool Area (water only in non-glass containers).
- No water balloons allowed anywhere on property, and no water guns in the Pool Area
- No piñatas or items such as glitter that leave micro-trash
- NO SOUND SYSTEMS OF ANY KIND OR SIZE are allowed anywhere on property
- INFANTS AND CHILDREN AGED 2 & UNDER MUST WEAR SWIMMING DIAPERS
(we have some available for purchase at the gate and at the cafe) - If you’re caring for someone who has special needs and who can’t swim, we encourage you to let a lifeguard know when they are in the pool area so we can join you in taking extra care keeping eyes on them.
- No smoking anywhere on site except in the parking lot or outside the gate
Dogs & Pet Policy:
Our furry, four-legged companions are indeed welcomed here at Morton’s! However, as per health code, dogs (or any pets or animals) are not allowed within the gated Pool Area, including emotional support, companion and therapy animals. Only guide dogs, signal dogs and service animals that are specifically trained to aid a disabled person are welcome within the gated Pool Area.
Also, all pets on property must never be left unattended in a vehicle, they must be immediately cleaned up after, they cannot be a nuisance to other guests or bark repeatedly, and they must be leashed and attended by their human at all times. Thank you for respecting these guidelines!
Cancellation Policy (GENERAL ADMISSION):
Plan ahead: Morton’s Warm Springs has outdoor facilities and cannot be responsible for inclement weather or air quality. If you anticipate potentially needing to cancel your reservation for these or other reasons, please do so within the below time windows.
Change your reservation date yourself: You can change your date yourself directly from your Order Confirmation Email (in the Order Summary section, its a blue button that says Change Your Event TIme). Up until 9am the day before your reservation date, you may change the date of your reservation to another date during the season without even having to contact us.
Or you can contact us to cancel or change your date: Cancellation requests must be received by email only to info@mortonswarmsprings.com and must include the following information:
- Order #
- Name on the order
- Email address on the order
- Phone number
- Your cancellation request:
- Which items do you request to cancel?
- Do you want to reschedule now or later? If now, what new date & time would you prefer?
- Are you requesting a refund? (see refund policy below)
Cancellation requests received before 9am the day before your scheduled reservation date will be honored with three options:
- Reschedule now to a different date (this season only)
- Reschedule later to a different date (this season only) by receiving a promo code with your refund credit loaded
- Receive a full refund back to your credit card*
*For refunds, additional fees added beyond the ticket price by our reservation software may be refunded fully, in part or not at all, depending on how long it’s been since the reservation was originally booked and whether it’s a partial or full refund.
Cancellation requests received between 9am the day before your scheduled reservation date and 9am on the day of your scheduled reservation date will be honored with two options:
- Reschedule now to a different date (this season only)
- Reschedule later to a different date (this season only) by receiving a promo code with your refund credit loaded
Cancellation requests received after 9am on the day of your scheduled reservation date are considered no-shows and will be charged the full ticket price and no refunds or rescheduling will be offered.
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