Many companies try to eliminate workplace errors, and fail. I show leaders why errors are just symptoms, and how to fix the deeper problem, so that everyone can work more reliably and safely.
"For some reason, we just didn't see the other car."
"I can't understand how we didn't notice that sign!"
"How could I have missed seeing something that obvious?!?"
Most every technical expert I work with agrees that Situational Awareness is essential to smooth, safe, reliable day-to-day operations.
~ But what is Situational Awareness?
~ What are its 3-5 core pieces?
~ Are there any practical steps you can take to improve your own Situational Awareness at work and at home?
~ How can you lead your teams to build and maintain strong Situational Awareness in their high-hazard work, or do you wind up telling them to "just pay more attention"?
~ Do you even know if you "have" Situational Awareness right now, as you're reading this?
If you lack clear answers to questions like these, you're not alone.
Out of all the popular, classic Human Reliability Strategies, Situational Awareness is the one that people often find the most abstract, the most confusing, and the hardest to "operationalize" into everyday practice.
For over a year, I did research and experiments to find a practical answer. Then came the breakthrough. The Scan & Focus model. It's unusual and fairly rare. I know of only one other organization that practices and teaches Situational Awareness similar to the way I do (and who didn't learn it from me) -- the US Marine Corps.
Does it work?
“We engaged Jake as a keynote speaker for our company-wide safety conference. Our leaders, from field foreman through executives, were unanimously impressed.
Since Jake’s presentation, our project managers and field foreman have told me that they are starting to experiment with many of the practical ideas that Jake taught us including: how to lead After Action Reviews, how to improve Situational Awareness with the Scan & Focus model, and how to build Psychological Safety.
We’re already planning to have Jake return for our next company-wide safety conference.”
~ Fred Barlow, Vice President & Chief Safety Officer, Reliance Electric, Inc.
~ Agenda -- In this fast-paced, 45-minute webinar you'll:
- Discover the Scan & Focus model of Situational Awareness
- See real-world examples of how construction teams, military units, and even computer programmers apply this model
- Get practical tips on how you and your team of technical experts can immediately start applying this model in the high-hazard work you do
~ Audience -- This webinar is ideal for innovative, front-line leaders in high-hazard, safety-focused industries like: scientific laboratories, electric utilities and their contractors, and emergency fire & rescue agencies.
~ Limits -- To allow room for everyone, please coordinate with your colleagues so that no more than five (5) people from your company attend in total. Thanks.
~ Handout -- You'll get a one-page summary so you can immerse yourself in the workshop experience without having to worry about taking notes.
~ Technology -- We'll use Zoom. Here's a quick system test.
~ Cost -- None. It's free.
~ Use -- For personal use only. We'll record the ~30-minute presentation so you can watch it within seven days after the live webinar. No recording or for-profit or commercial reuse without our explicit written permission. Thanks.
~ Results -- See below...
“Before this workshop, I thought Human Performance Improvement was about reducing errors.
...Now I’m realizing that HPI is about learning from errors to improve performance.”
~ Researcher at a Scientific Lab
"Jake has played an integral role in re-shaping culture and behaviors around safety and work planning and control... The use of fail-safes, adaptive thinking, and peer checks are becoming part of the way we do things."
~ Work Planning & Control Manager at a Scientific Research Laboratory
"[Jake] has a gift of explaining Human Performance Improvement (HPI) to all of our people. We have a diverse audience from engineers, environmentalists, finance, human resources, and field construction management and testing teams. Jake was able to teach HPI processes and techniques to all of them. We have seen great improvement where we have successfully incorporated Jake’s HPI strategies."
~ Shayne Wright, Vice President Power Delivery, Field Services Division Manager at POWER Engineers
Date & Time
Tue, Aug 10, 2021 11:00 AM - 11:45 AM