Proactive Claims Management

  • September 21, 2022 11:30 AM - 1:00 PM
  • DoubleTree Park Place

    1500 Park Place Boulevard
    Minneapolis, Minnesota 55416
Ticket Price $55.00-$85.00 This event is now over

Proactive claims management can have a significant positive impact on a company’s Total Cost of Risk over time. Achieving the best possible claims outcomes requires coordination and expertise in claims management at all levels including: the insured, their brokerage, their legal counsel, and their carrier/TPA. Attendees will learn how to assemble, structure, and tailor a claims management team and claims management process to match their unique organization’s needs, as well as, what claims-related best practices they can implement to get improved claims outcomes. This session will focus primarily on workers compensation claims but will also address the most common claims that construction companies face on other lines of coverage. There will be time allotted for questions. 


Featured speakers:    

  • Moderator: Justin Gillette, ARM, CRIS, CSP (Vice President, Brown & Brown)
    • Justin is an experienced risk management professional with expertise in leading organizations' efforts to manage risk related to personnel, property, and liability and spent the first 12 years of his career managing risk internally for companies in the Minneapolis area. In 2018, Justin moved to risk and insurance consulting at Brown & Brown, a top 5 insurance brokerage in the US where he works with clients to help them proactively identify, quantify, and manage risk and minimize their Total Cost of Risk.


  • Panelist: Aaron Stone (National Director of Claims, Brown & Brown)
    • Aaron is the National Director of Claims at Brown & Brown. In this capacity, Aaron works closely with both internal and external clients and manages Brown & Brown’s team of claim professionals, who serve as consultants to the brokerage and marketing teams by identifying exposures and tracking liability trends.  He and his team also advise clients and advocate on their behalf in the claims and insurance proceeds recovery process.  Aaron has over 16 years of insurance carrier experience working for St. Paul Companies, Travelers and OneBeacon/Intact Financial in various Claims Management capacities.  He has experience with various types of coverage, including standard Property & Casualty coverages as well as many Specialty Lines of business.  Prior to working in the insurance industry, Aaron was an attorney in private practice in Minnesota for 12 years.


  • Panelist: Alex Jadin (Founding Partner, Smith Jadin Johnson)
    • Throughout his career, Alex has helped secure numerous successful outcomes for his clients in a wide range of legal matters involving insurance policy interpretation and coverage, property damage claims, construction defects, and business matters. He has substantial experience in insurance litigation, including fire cause and origin disputes and product liability litigation, valuation disputes, insurance appraisals, insurance coverage disputes, motion practice, mediation, trial, and substantial appellate experience. Alex also works with businesses, handling their corporate governance, and litigation.  Alex has handled numerous appeals cases in multiple jurisdictions, leading to new laws and positive results for his clients.


  • Panelist: Matthew Fasse (Director of Claims Management, Brown & Brown)
    • Matt has nearly 20 years of workers compensation claims management experience on both the carrier and brokerage side of the industry. Matt works on behalf of Brown & Brown clients to ensure the best business outcomes and cultural fit in many aspects of their Workers’ Compensation Program. He is actively involved in working with clients on claim closure initiatives, litigation management issues, RFP processes, workflow and process management (both internal and within the TPA/Carrier), audits, strategic program planning, and training opportunities.     He also organizes client claim reviews, round table discussions on complex claims, and keeps clients apprised of the constantly evolving jurisdictional changes in the Workers’ Compensation arena.



111:30 am- Check-in, lunch and networking

12:00 pm - Program begins

1:00 pm - Closing
Please register by Wednesday, Sept. 14, 2022

Date & Time

Wed, Sep 21, 2022 11:30 AM - 1:00 PM

Venue Details

DoubleTree Park Place

1500 Park Place Boulevard
Minneapolis, Minnesota 55416 DoubleTree Park Place

The Twin Cities Chapter of the CFMA is a vibrant chapter with more than 200 members and serves the construction community throughout the state of Minnesota. We have monthly meetings, social events, an annual golf tournament and jobsite tours. Our events are open to members and non-members alike. If you are interested in finding out more about us, please come to one of our events as a guest to check us out! There are currently no local chapter dues, so become a member today and reap both the benefits from national membership as well as those from local membership.

Find more CFMA TC Events and Charity & Causes events in Minneapolis