The Business Case for Human / Organizational Performance (HPI / HOP)

  • Thu, Jan 27, 2022 11:00 AM - 11:45 AM
  • Eastern Standard Time

Ticket Price Free This event is now over

~ "How do you know it reduces errors, injuries, and costs?

~ "Can it improve safety, reliability, and engagement?

~ "Where's the real-world evidence?"



If you feel lost whenever you hear these questions from skeptics of Human / Organizational Performance (HPI / HOP) initiatives, you're not alone.


Almost none of the hundreds of HPI / HOP specialists I've worked with over the past 5 years can give clear, concise, powerful, evidence-based answers to these questions.


Simply put, most people who advocate HPI / HOP can't present an effective "Business Case" for it.


That's frustrating for all of us who are on a mission to improve Safety, Human Reliability, and Employee Engagement in high-hazard industries.


So, let's fix that.




Join us in this free 45-minute webinar to:

  • See 3-5 quantifiable examples of real-world business impact from unwanted errors and surprises
  • Get 5-7 concise summaries of measurable results in Safety, Human Reliability and/or Employee Engagement from applying HPI / HOP-related strategies
  • Share YOUR best evidence, research studies, industry cases, etc. and collect those that other participants share. 
  • Start building (or deepen) your Business Case for HPI / HOP.




Please remember, as far as we know, there's no such thing as a single, universal, one-size-fits-all, ready-to-use Business Case with no assembly or adjustment required. The most effective Business Cases are custom-made for your target audience. So in this webinar, you'll get 5-7 practical building blocks you can use to create your own Business Case. 




~ Audience -- This webinar is ideal for innovative leaders of technical experts in high-hazard industries including: Electric Power utilities, research labs, shipping, manufacturing, and technical contractors who support them.

~ Technology -- We'll use Zoom. Run this quick system test.  

~ Recording -- You'll get 7 days access to a recording of the presentation (the first ~30 minutes), but not the interactive Q&A (the last ~25 minutes).

~ Use -- For personal use only. No recording or for-profit / commercial reuse without our explicit written permission. Thanks.




“Jake has a way of translating human performance concepts into applications that are thoughtful, aligned with science, and connect with workers."

~ Elizabeth Lay, Director of Safety & Human Performance, Lewis Tree Service




"Practical and knowledgeable are two words that come to mind when Dr. Jake Mazulewicz’s name comes up. He has a keen ability to dissect complex, academic concepts into objective ideas and tools usable by everyday common folk in the workplace... Above all I have been impressed with Jake’s innate talent to get to the core principle of any issue and to communicate it simply and directly."

~ Tony Muschara, CPT, author of Risk-Based Thinking: Managing the Uncertainty of Human Error in Operations




"[Jake] has a gift of explaining Human Performance Improvement (HPI) to all of our people. We have a diverse audience from engineers, environmentalists, finance, human resources, and field construction management and testing teams. Jake was able to teach HPI processes and techniques to all of them. 

We have seen great improvement where we have successfully incorporated Jake’s HPI strategies."

~ Shayne Wright, Vice President Power Delivery, Field Services Division Manager at POWER Engineers



To learn more, visit

Date & Time

Thu, Jan 27, 2022 11:00 AM - 11:45 AM


Many companies try to eliminate errors, and fail. 

I show leaders why errors are signals, not failures, 

and how to address the deeper problem, 

so that everyone can work more reliably and safely.

To learn more, visit