New Features

• Ability the the customer to have the tickets sent to them via SMS
• You can now pay for your SimpleTix hosting bill and per ticket fees automatically with your PayPal account
• Twitter Wall, if you set a HashTag for your event, we offer a url you can display on the a TV screen at your event so you can see live Tweets
• Ticket Window -a new pop-up window you can easily link to from your existing website, customers can complete their orders in this window without ever leaving your site. The Field of Dreams Movie Site 25th – just sold over 6k tickets using this.
• Ability to add tickets to an existing order – any type of ticket: flex pass, general admission, or reserved seat
• Ticket Kiosk – Touch-screen POS for customers to buy their own tickets. See video
• Easy Entry – A tablet app that allows you to scan tickets. See video
• Improved support for Datamax o’neil ticket Printer. See video
• A short Bitly url is automatically created for all events
• Create event wizard – much simpler the the prior create event page
• Support for the Prosper202 (Prosper202 provides pay per click affiliate marketers with leading edge self hosted ppc software! )
• Checkin.SimpleTix.com – a new mobile web-app to lookup participants and mark them as validated
• New role “seat tagger” so can allow a “seat tagger” to login and have limited access to just the venue settings and tag seats. No other reports or private data can be accessed.
• New role “check-in” a box office stay member that can just scan tickets. No access to any other box office features.
• New inventory report – for reserved seat mode events. See all seats – what is sold and what is not sold
• New bulk print ticket feature. You can print 1 page with 16 tickets. This allows you to be able to send a single PDF to a print shop for custom ticket printing.
• Ability to add donations to the shopping cart screen before checkout

• In v2 per venue you set the “cut off time”, meaning ticket sales end X mins before the event starts.

  Now in v3 you can set, per event level, if this “cut off time”, is X mins before the event *starts* or is X mins before the event *ends*. (e.g. if it’s a all day workshop from 8am to 5pm, people can still buy tickets at 10am now.)

Improvements:

• SMS / mobile tickets can be either barcode (1D) or RQ code (2D)
• Promo codes – ability to set how many tickets the code will be applied to. e.g. “Get $10 of 2 tickets for Lion King”. So if the add 4 tickets for Lion King only the 1st two tickets get the discount, then next 2 are full price. Lots of granularity: set per event, event time, or price/group
• Improved analytics- so which events are getting the most traffic, where they are coming from, and where they are
• You can set sub-titles for event price groups, like if the price groups is “Students” the sub-title you can set is “Must have an active student id”
• An event can belong to “multiple” categories. In v2 an event could only belong to one. So now a workshop on “Intro to WordPress” can belong to both: Writing as well as Computers
• You can set a different tax rate per event/product/membership. This is useful if you are in a country where different types of events would incur a different tag rate
• Easier to mange the items displayed on the admin panel of your site with drag & drop sorting
• We’ve improved the ability to clone a venue – now clones all sections, rows, seats and all the seat tagging
• Dynamic Real-Time Charts – as soon as someone reserved a ticket it’s instantly removed from the seating chart if any anyone else is viewing the page
• Fixed eTicket layout O – the layout that displays both banners: global and the “per event” banner
• On both the mobile site and box office site, the plus and minus buttons are easier to use
• Secret payment gateway passwords/security tokens are no longer displayed on the settings screen, you can enter and save them, however once saved they cannot be displayed again
• Ability to upload an entire venues seat inventory at any levels the whole venue, just once section’s rows & seats, just one row’s seats
• We now track “when” tickets are validated and “who” validated/scanned them.
• View all of your invoices and past billing statements from your account page INSIDE the manager’s panel, no longer a separate website
• View the current per ticket fees for the current billing period or any prio billing period
• Get a special price break on box office ticket orders
• If you are logged in to the admin panel, if you leave it idle for 20 mins, you will get a bank style pop-up to confirm if you want to stay logged in
• Ability to also search an order by transaction id, email, last 4 digits of credit card number, or phone number
• Recommended products was just for general admission events in v2. Now it’s for both general admission events & flex pass events
• Ability to have an event time or specific price group with unlimited tickets
• Improvements to prevent ticket order selling
• Performance for faster speed throughout the app
• Box office order lookup – you can also lookup orders by credit card number (last 4 digits), transaction number, and phone number
• We improved the sales report for recommended products per event time – now you can see the order, buyer name, and the products
• Venue calendar page, you can see a calendar of all the events at a single venue
• Reserved Seat Ticket list- adding to cart is so much easier now, just click once and it’s added right away

System Improvements

• All images are now stored on a CDN – with servers around the world. So if you load if you are in Ireland all images are coming from the CDN server in N. Ireland (not Virginia, US)
• We are now on the Microsoft Cloud – so if we see a spike in ticket sales, e.g. Thursday nights, we can increase the amount of resources our servers have, then lower them back down as the traffic slows down

What we removed:

• Promo code option of “Flat fee discount per order” instead discounts are just per tickets

Coming this May

• Card Present transactions – if you use gateways: Auth.net or USA ePay we can pass the credit card track data to the gateway if the card is swiped. This will give you a lower rate with your credit card processor on these transactions.