Company News

Buncombe County Switches to Local Event Tech Provider, Saves Hundreds and Sees Record Turnout

  • Vikram Bodas
    by Vikram Bodas • December 15, 2019

Vikram, Head of Growth and Co-Owner at SimpleTix, brings a performance marketing background from SeatGeek and early stage startups to SimpleTix’s partnership and growth efforts. A lifelong live event enthusiast, he’s focused on expanding the tools organizers rely on to connect with their audiences.

Buncombe County switched to SimpleTix, a local tech company, for the county’s annual Lake Julian Festival of Lights celebration.

Ultimately, the county saved hundreds of dollars in fees and saw a record turnout for opening weekend attendance.

Asheville, North Carolina December 9, 2019 – Buncombe County’s annual Lake Julian Festival of Lights was just a bit more festive this year. The county switched to a local tech company to provide the eTicketing service for the event and ultimately saved hundreds of dollars on fees and saw the highest attendance ever for opening weekend.

The annual celebration is always a huge draw for Asheville, NC, residents, as well as those across the state. The drive-through only tour includes thousands of dazzling lights and displays carefully choreographed and installed around Lake Julian Park. Each year, 20% of the proceeds goes to support the Buncombe County Special Olympics, as well.

For 2019’s event, county organizers switched from Eventbrite to SimpleTix, a local ticketing technology company based in Asheville. The decision was made for multiple reasons, including saving money on fees, but also to help support a local company and bolster the area economy. The result was a record turnout, with almost 1,300 people visiting on Sunday alone, a new single-day record.

Part of the increased attendance was due to lower ticket prices. Because the county saved money on fees, it was able to pass those savings along to eventgoers in the form of lower ticket prices.

Chris Bubenik, Buncombe County Recreation Services’ Marketing Generalist, stated, “It couldn’t be easier to run an event with SimpleTix. From setting up our festival to scanning tickets, every step of the process is intuitive. The SimpleTix team also provided personal attention to ensure success. Plus, we were able to receive instant payments instead of waiting weeks for a check.”

The partnership was so successful that Buncombe County intends to work with SimpleTix for additional events throughout the year, as will several other counties in North Carolina.

To learn more about SimpleTix or the company’s capabilities, visit https://www.simpletix.com.

About SimpleTix: Founded in 2008, SimpleTix delivers professional-grade ticketing solutions and an alternative to high-priced, custom e-Ticketing software and outrageous fees charged by cookie-cutter ticketing service providers. SimpleTix delivers a simple, customizable, affordable process with the features and options that today’s venues and event organizers deserve.

Latest News

Related Articles

Event ticketing

Season Ticket Software for Fall 2026: Subscriptions, Reserved Seating & Renewals

  • Vikram Bodas
    by Vikram Bodas • July 23, 2026

Fall subscription sales are the single biggest revenue moment for most performing arts organizations. Season packages, member renewals, and early access windows all open between July and September. So the season ticket software you pick this summer decides how the fall series actually sells. This guide covers what season ticket software needs to do in 2026, how to configure it for a theater, symphony, or concert series, and what SimpleTix costs for season-driven event programs. What season ticket software actually needs to do Selling season tickets is nothing like selling single-event tickets. First, one subscriber buys 4 to 20 events in a single package. Second, seats need to lock across the entire season. Third, renewals from prior subscribers happen weeks before the general public gets access. And fourth, add-ons like parking, pre-show dinner, and backstage passes attach to the subscription, not the event. So the operational checklist for season ticket software looks like this: Season pass or subscription products that group multiple events into one purchase Reserved seating with locked seats across the whole season, so the subscriber sits in the same seat every night Priority access windows for existing subscribers before general on-sale Payment plans or full-payment options so patrons can split large subscription costs Renewal workflows that let last year's subscribers re-up with one click Comp ticket management for donors, sponsors, and press seats Membership tiers with different pricing, benefits, and priority access Reporting by subscriber, not just by event If your current tool cannot handle these, you are probably running Excel spreadsheets on the side and losing renewals every year. What is season ticket software? Season ticket software is a ticketing platform designed to sell multi-event packages (season subscriptions) alongside individual tickets, with reserved seat continuity, subscriber priority access, and renewal workflows built in. The core difference...

Editors pick

Holiday Event Ticketing Software: Timed Entry, Reserved Seating & Capacity Control for...

  • Vikram Bodas
    by Vikram Bodas • July 23, 2026

If you run a holiday event, you are booking dates now. So the ticketing platform you pick this month determines how November and December actually go. This guide covers what holiday event ticketing software needs to do in 2026, how to configure it for the season crunch, and what SimpleTix costs for holiday events of any size. What holiday event ticketing software needs to do Holiday events compress a whole year of sales into six weeks. First, most tickets sell in a 4 to 8 week window between mid-November and January 1. Second, weather cancels outdoor events without warning. Third, family groups buy 4 to 8 tickets in one order, not 1. And fourth, capacity is measured per time slot, not per venue. So the ticketing checklist for holiday operators looks like this: Timed entry with per-slot capacity for drive-throughs, walk-throughs, and Santa visits Reserved seating for holiday theater, Nutcracker, and holiday concerts Group and family bundles so a family of six is one checkout, not six Fast scanning at the gate, including offline mode for cold outdoor venues Waitlists for when peak-hour slots sell out Add-ons for hot chocolate, photo packages, VIP tiers, and holiday merch Automated email reminders so guests do not forget their timed slot Same-day payouts to fund the season's operational costs If your current tool cannot do all of that, October is too late to switch. Move now. How do timed entry tickets work for holiday events? Timed entry lets you release a fixed number of tickets per time slot (typically every 15 or 30 minutes) so guests arrive in waves instead of one 6pm surge. For a Christmas light drive-through with a 45-minute route, that usually means 30 to 60 vehicles per 15-minute window. Over a 5-hour evening, you can process 600 to 1,200...

Editors pick

Eventbrite Pricing 2026: Fees, Refunds & What’s Actually Changed

  • Vikram Bodas
    by Vikram Bodas • July 8, 2026

Eventbrite pricing 2026 is a lot for event organizers to sort through. There are longstanding policies that quietly cost paid-event operators real money, and there is genuine news under new ownership. This guide covers what the fees actually cost you today, what actually changed under the Bending Spoons acquisition, and how the alternatives compare on real numbers. Below is the honest breakdown, sourced to Eventbrite's own pricing page and SEC filings. Eventbrite pricing 2026: current fee structure As of 2026, Eventbrite charges 3.7% + $1.79 per paid ticket for the service fee, plus 2.9% for payment processing. In-person sales carry a $1 + 2.9% fee. There is no per-ticket fee cap. For a quick benchmark of total organizer-side fees: On a $25 ticket, fees total about $3.44 (13.8%) On a $50 ticket, fees total about $5.09 (10.2%) On a $100 ticket, fees total about $8.39 (8.4%) On a $500 ticket, fees total about $34.79 (7.0%) On a $1,000 ticket, fees total about $67.79 (6.8%) The fees scale with ticket price with no ceiling. That is the story for anyone selling premium tickets, season passes, VIP tiers, or corporate packages. Eventbrite pricing 2026: no per-ticket fee cap Eventbrite does not cap total ticket fees. This has been true since 2018, when Eventbrite removed the previous cap during its IPO. For most organizers selling everyday tickets ($20 to $50), the absence of a cap rarely comes up in the math. But for organizers selling premium tickets, the uncapped structure translates into real per-event cost. Take a conference selling three ticket tiers on Eventbrite: $150 general admission: fee about $12.34 (8.2%) $400 VIP ticket: fee about $27.09 (6.8%) $800 sponsor ticket: fee about $50.90 (6.4%) For a 200-person conference with a mix of GA and VIP tickets, that translates into hundreds of dollars...

Sell More Tickets—More Easily

Attractions, seasonal events, performing arts centers and festivals love SimpleTix because it makes selling tickets… Simple!

GET STARTED FOR FREE