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3 Reasons Why Timed Entry Ticketing Sucks & 1 Reason It Doesn’t Have To

August 2nd, 2022

3 Reasons Why Timed Entry Ticketing Sucks &...

Over the past few years, timed entry has become an essential feature in ticketing apps like Eventbrite. Obviously, the pandemic necessitated timed entry as a way to control the volume of guest traffic and comply with social distnacing and other health guidelines. But even beyond the COVID context, timed entry can help protect your staff from being overrun. Knowing when visitors are coming allows venues to allocate resources appropriately, and setting capacity limits to each timeslot can ultimately create a better, less-crowded experience for guests. However there's an open secret about timed entry ticketing that organizers refuse to acknowledge: It sucks. Timed entry ticketing really really sucks. But it doesn't have to. Timed entry kills spontaneity Timed entry coordination can kill the anticipation, the spontaneity, or even the fun of an event. Maybe you and your friends want to have a meal—maybe a drink—and just chat for a while before attending the main attraction of the evening. Timed entry can kill all of the free-flowing ideas; all of a sudden you’re on a rigid, scheduled plan, with 45 minutes for dinner, 15 minutes for a quick drink, and a deadline to be at the gates of the event by 7:00 or bust!  There’s not much pleasure or relaxation in that. Additionally, it’s hard to give a timed entry ticket as a gift. What if the selected time slot doesn’t work for the recipient’s schedule? Timed entry kills the spontaneity of a last-minute event surprise. Apps like Eventbrite may claim their timed entry feature offers more flexibility, but that's unlikely. If customers want to change their day or timeslot, they have to reach out to your staff who can alter the ticket details in your management system. SimpleTix allows customers to change their own ticket date and timeslot, but they still...

Refunds Don’t Have To Be a Nightmare With Square Gift Cards

July 28th, 2022

Refunds Don’t Have To Be a Nightmare With...

Whether you're canceling an event or issuing a one-off refund, giving revenue back to the customer is the last thing any event organizer wants to do. Most event ticketing apps don't make it easy. Apps like Eventbrite use their own internal payment infrastructure, which makes processing refunds a long, drawn-out hassle. As a result, you're left facing an impatient customer who wants their money. They'll blame you if they have to wait weeks or months for their refund. What if you could issue a refund instantly, without actually losing ticket revenue? Square gift cards let you do just that: protect your profits and protecting the customer's experience. It is almost impossible to foresee all of the situations that may trigger a need to issue a refund from your event ticketing platform. Events can be canceled for any number of causes beyond your control. Some examples include:     Weather incidents      Performer cancellations      Supply chain equipment shortages     Facilities or maintenance issues     Labor unrest or strikes     Ever-changing health and safety mandates      These are large-scale incidents that may lead to your event being canceled altogether, resulting in mass refunds. Other instances could arise on the individual level that may cause you to issue a refund.  Perhaps an event attendee was dissatisfied because of issues with the facility or a negative customer experience. You may also issue a refund in the interest of public health if your policies state that a refund is permitted due to COVID-19 exposure.   Or you may just have a very liberal policy with ultimate customer flexibility as to event dates, specific event interests, and so on. Whatever the reason, your refund workflow will not only be easier with Square’s gift card integration, but it will also be more...

Event Ticketing Features for Farms

July 27th, 2022

Event Ticketing Features for Farms

Caramelized apples, hay rides, pumpkin patches, and corn mazes with a few spooky scares are seasonal traditions for many families. And these are just some examples of the many events you might host at your farm operation. With so many operational farms leveraging their acreage into functional event space, you need to have a flexible, user-friendly event ticketing platform that supports your events, concessions, merchandising, and other add-ons. The seasonal offerings you host may be varied and distinct, but at the core of it all is centralized event ticketing software.   Flexible, just like your farm.     By themselves, farms offer unique event experiences for members of your local community and tourists to the area, but there are time-of-the-year considerations for farm events, too. As an operations or event manager at a productive farm, you understand the changing of the seasons and the different expectations your event attendees will have throughout the year. No one picks berries in October, and pumpkins aren’t picked over in May. You need event ticketing software that is adaptable and customizable to all the different event types you may host throughout the year.  With SimpleTix, event venues can offer varied ticket types and unique upsells that correlate to different experiences and special events. You can create as many different types of event tickets or upsells as you want. If timed entry or peak/ off-peak ticket pricing will work best with your event operations, the platform can accommodate that. Another example might be an add-on highlighting different campfire locations around the farm that offers food upsells like smores to your attendees. Upsell addon-ons costs the venue no extra fees and could show a dramatic increase in revenue for the farm. Maybe you want to rent blankets for your summer concert series, provide a make-your-own-lemonade basket,...

7 Ways to Sell More Merch at Your Haunted House

July 26th, 2022

7 Ways to Sell More Merch at Your...

With Halloween right around the corner, now is the time to start gearing up your haunted house plans. These fun and fright-filled attractions draw hundreds of attendees every year, and they require a thousand details to engineer. In addition to marketing, hiring and training, decorating, event ticketing, and the myriad of other matters to attend to, it's easy to let merchandising and your gift shop fall to the bottom of the list. But this is an important revenue stream often already supported by your event registration tool. By leveraging these systems and following the tips below, you can sell more merch at your haunted house attraction this autumn.    Haunted House Gift Shops and Merchandising  Across the nation, haunted houses are major fall destinations, and there’s a reason that nearly every haunted house attraction has a gift shop or a merchandising stand. Once your attendees are on-site at the haunted house event site, this is the perfect opportunity to level up their experience and sell them some merchandise. Once they’re in the attraction, having a great time, and with cash in hand and ready to spend, allow them to purchase commemorative merchandise. Not only does a souvenir t-shirt or beverage cup help them recall their event experience in horrific detail, it provides a high-visibility and long-lasting marketing opportunity for your future haunted house events.    While event ticketing to your haunted house may be your primary revenue source, it shouldn’t be the only opportunity you focus on. Concessions and refreshments (maybe even some spooky-themed) often bring in the majority of a themed event’s revenue, but a much greater source of income comes from selling merchandise to the captive audience at your attraction. And all three of these revenue streams can be tied to the same platform, negating the hassles of...

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Event Ticketing Features for Farms

July 27th, 2022

Event Ticketing Features for Farms

Caramelized apples, hay rides, pumpkin patches, and corn mazes with a few spooky scares are seasonal traditions for many families. And these are just some examples of the many events…

Your CRM as an Event Planning Tool: 4 Insights

July 4th, 2022

Your CRM as an Event Planning Tool: 4...

Hosting events is part of many nonprofits’ fundraising strategies and for good reason. A well-run event can grant your nonprofit a variety of benefits, from earning donations and building supporter…

Planning your Haunted House Event: save yourself some scares with a Square-integrated ticketing system.

June 22nd, 2022

Planning your Haunted House Event: save yourself some...

There are enough spooks and scares involved in creating a Halloween-themed Haunted House Event; don’t let your ticketing platform add to the gloom! Having a platform that integrates flawlessly with…

See How a SimpleTix User Created a Bloomerang Integration Using Zapier

May 24th, 2022

See How a SimpleTix User Created a Bloomerang...

Whether you’re hosting a film festival, concert series, or launch party, event ticketing is an important part of the big day. Successfully selling tickets to your event ensures you have…

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Buncombe County Switches to Local Event Tech Provider,...

December 15th, 2019 - Aron Kansal

Buncombe County switched to SimpleTix, a local tech company, for the county’s annual Lake Julian Festival of Lights celebration. Ultimately, the county saved hundreds of dollars in fees and saw…

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Client Highlights

Zapier now features SimpleTix

April 19th, 2019 - Aron Kansal

Automate repetitive tasks! Do you use other CRMs, email tools, or even Google Sheets? You can now find SimpleTix in the Zapier app list. Currently the most common SimpleTix Zaps…

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Client Highlights

Taking the Hassle Out of Conference Registration

November 25th, 2018 - Jenna Spinelle

Anyone who has ever registered for a conference knows that it can be time-consuming to click through page after page of registration options. For the past three years, the Pacesetter…

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Combining Registration and Payment for a Club Event

January 8th, 2018 - SimpleTix Team

It's winter time in British Columbia and that means one thing — skiing! The Caledonia Nordic Ski Club is a community of more than 1,000 skiiers who share access to…

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Use Promotional Codes to Market Your Events

September 21st, 2010 - Aron

Sell More Tickets Thanks to SimpleTix e-Ticketing Promo Codes Feature With SimpleTix, you can easily use promotional codes in newsletters and ads as a marketing tactic In order to create…

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USA ePay eTicketing Event Registration Software

June 29th, 2010 - Aron

USA ePay has been integrated into SimpleTix. If you are working with an Electronic Payment Processing company that uses the USA ePay Gateway - SimpleTix is your solution! List of…

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