Gift Card Backend Fullfillment
-
by
Founder & CEO of SimpleTix.com, the World's most flexible e-Ticketing Platform. Entrepreneur and software developer by trade. My current role is SimpleTix is to seek out partnerships with other e-commerce platforms, payment gateways, and channel partnership opportunities.
anier Islands has been using SimpleTix to sell tickets online for four years now. They sell tickets for Beach Access, Winter Activities, and Summer Concerts throughout the year.
They recently began selling gift cards during the holiday season. Each gift card is physically mailed out to the buyer by a an order fulfillment department. This department is different from the events department so they do not normally access the SimpleTix system.
Every Event is Unique
At SimpleTix many of our clients have unique business requirements. To support the special cases, we built-in a feature called “web hooks”. Using
web hooks we can setup all of the business rules and processes without effecting the core SimpleTix platform.
For Lanier Islands we setup a web hook that scans each order to see if it contains a gift card.
Special Order Fulfillment Alerts
When an order is found to contain an a gift card we email the order fulfillment team. This email contains the specific gift cards to mail as well as the shipping address.
- Order fulfillment team does not have to keep checking all incoming orders
- Mobile & tablet friendly – so staff any simply check their devices
- Order fulfillment team does not need access to the SimpleTix site
- No additonal personnel training is needed
Categories
Latest News
Related Articles
Fitness & Wellness Studios
-
by
Overview Fitness and wellness studios need a ticketing system that can handle both the energy of in-person classes and the convenience of virtual sessions. SimpleTix offers robust class scheduling, seamless Zoom integration, flexible ticketing, and membership management—all designed to help you build a loyal community while streamlining operations. Onboarding Process Create Your Account & Connect a Payment Processor: Sign up and connect Square or Stripe. (Optional) Connect Your Zoom Account: Enable Zoom integration to host virtual sessions. Create Your Event: Set up class events (in-person, online, or hybrid) and schedule recurring sessions. Configure Ticket Types & Pricing: Define options such as single-class passes, multi-class packs, or workshop tickets. Set Up Memberships: Build exclusive membership packages that provide recurring benefits. Customize Your Event Page: Use your studio’s branding, images, and testimonials to create an engaging page. Promote Your Class: Leverage social sharing and email marketing to drive attendance. Download the Organizer App & Test: Confirm that all processes run smoothly. FAQs Can I manage both in-person and virtual classes? Yes, our platform supports both seamlessly. How do recurring classes work? Use the recurring events feature to schedule classes. How is Zoom integrated? Connect your Zoom Pro account and meeting links are automatically included. How are memberships managed? Create separate membership pages with recurring billing options.
Escape Rooms & Immersive Experiences
-
by
Overview Escape rooms and immersive experiences thrive on a seamless, thrilling adventure. SimpleTix provides an affordable ticketing system with timed ticketing, capacity management, integrated waivers, and upsell opportunities that enhance the guest journey—allowing you to focus on designing unforgettable puzzles and environments. Onboarding Process Sign Up & Connect Square: Create your account and integrate Square. Create Your Event: Set up your escape room event with detailed session timings and capacity limits. Configure Waivers: Add a simple waiver checkbox or integrate with Smartwaiver for enhanced liability management. Set Up Ticket Types & Pricing: Offer various options such as Standard and VIP, and set your pricing. Add Upsell Items: Include themed merchandise or exclusive add-ons via Square integration. Customize Your Event Page: Use immersive visuals and compelling copy to set the right atmosphere. Promote Your Event: Leverage social media, QR codes, and email campaigns to drive ticket sales. Download the Organizer App & Test: Ensure on-site operations run smoothly before launch. FAQs How do I limit participants per session? Set capacity limits for each time slot. What if a customer needs to reschedule? Enable self-service rescheduling or manage changes manually. Can on-site sales be processed? Yes, via the Organizer app and Square integration. How do waivers work? Use our built-in waiver option or integrate with Smartwaiver.
Wineries, Breweries, & Distilleries
-
by
Overview For wineries, breweries, and distilleries, delivering an exceptional tasting or tour experience begins with a refined ticketing system. SimpleTix handles reservations, flexible ticketing, memberships, and upsell opportunities—integrating seamlessly with Square and Mailchimp so you can focus on crafting unforgettable experiences. Onboarding Process Sign Up & Connect Square: Create your account and link your Square account for secure payments. Create Your Event: Choose between General Admission or Timed Entry for tastings and tours; enter event details. Set Ticket Types & Pricing: Define categories such as Tasting, Tour, and VIP, and set your pricing accordingly. Add Upsell Options: Integrate upsell items like merchandise or special tasting experiences via Square. Customize Your Event Page: Use high-quality images, videos, and engaging copy that reflects your brand’s story. Integrate with Mailchimp: Connect with Mailchimp to automate follow-up emails and nurture your customer base. Promote Your Event: Share QR codes, social media links, and website embeds. Run a Test Event & Train Your Team: Ensure all elements function seamlessly before launch. FAQs How do I verify attendee age? Include custom questions during registration to confirm legal drinking age. Can I offer memberships? Yes, utilize the membership module to provide exclusive benefits. What if an event is rescheduled? Update event details and notify ticket buyers automatically. How are upsell items managed? They appear as additional options during checkout via Square integration.