5 Ways to Reward and Retain Customers
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Founder & CEO of SimpleTix.com, the World's most flexible e-Ticketing Platform. Entrepreneur and software developer by trade. My current role is SimpleTix is to seek out partnerships with other e-commerce platforms, payment gateways, and channel partnership opportunities.
Customer retention and customer churn are something we hear about often in business, but what do these terms really mean for your bottom line?
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How SimpleTix Used Surveys & Auto-Scheduling To Streamline A Property Insurance Event
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[vc_row][vc_column width="1/2" css=".vc_custom_1480416839073{padding-right: 20px !important;}"][vc_column_text]Pacesetter Claims Service is a trusted property claims service that offers coverage across the U.S. They provide daily insurance claim services, catastrophe services, water damage mitigation, and other insurance adjustment offerings. Pacesetter ultimately provides homeowners and renters with essential insurance services. When Pacesetter chose to launch their 2nd Claims Conference using SimpleTix, we were thrilled to handle the event registration process for them. SimpleTix offered Pacesetter custom features like surveys and auto-scheduling to ensure they would make the most of their property insurance event.[/vc_column_text][/vc_column][vc_column width="1/2"][vc_single_image image="26758"][/vc_column][/vc_row][vc_row][vc_column][vc_row_inner][vc_column_inner][vcex_spacing][/vc_column_inner][/vc_row_inner][vc_row_inner][vc_column_inner][vc_column_text] [caption id="attachment_26750" align="alignright" width="288"] Image: Hard Rock Hotel & Casino (Conference Location)[/caption]By integrating Pacesetter's event registration portal with a survey feature, Pacesetter can ask event attendees important questions. More specifically, Pacesetter can now request the workshop/break-out session schedules of attendees. This helps Pacesetter determine the specific tracks that people plan to attend at their event. It also makes it easier for Pacesetter to interact directly with the insurance industry professionals who attend their conference. Pacesetter's event attendees are also able to automatically schedule classes that are "grouped" together. For example, if a conference attendee chooses a "Part 1 class" to attend, that attendee would automatically be scheduled for the corresponding "Part 2" class as well. This auto-scheduling feature prevents people from signing up from too many "part 1" classes. It also prevents people from skipping the corresponding "part 2" classes when those classes are deemed necessary.[/vc_column_text][/vc_column_inner][/vc_row_inner][vc_single_image image="26755" title="Attendee Workshop Selection"][/vc_column][/vc_row][vc_row][vc_column][vc_column_text]In other words, auto-scheduling makes it easy for conference-goers to receive the full experience of events. Not to mention, it also helps companies like Pacesetter attract many more attendees at their events! And best of all, the custom survey and auto-scheduling features that are available to Pacesetter are also available to companies and individuals across the U.S, Canada, Australia, U.K, New Zealand and elsewhere. SimpleTix is used all around the world, and is...
Religious Organizations
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Overview Religious organizations have unique event needs—from weekly services and fundraisers to High Holy Day events. SimpleTix offers a comprehensive, affordable event ticketing system that simplifies registration, integrates online donation options, and enhances communication with your congregation. This lets you focus on your mission while managing events efficiently. Onboarding Process Create Your Account & Connect Your Payment Processor: Sign up for SimpleTix and integrate with Square, Stripe, or Authorize.net. Create Your Event: Enter event details, select ticket types (General Admission, Member, Guest), and add donation options. Customize Your Event Page: Reflect your organization’s branding and mission using logos, images, and compelling narratives. Integrate Communication Tools: Connect Mailchimp to automate email updates and engage your congregation. Download the Organizer App: Use the Organizer app for efficient on-site check-in and sales. Run a Test Event: Validate the complete process before going live. FAQs Can free events be managed? Yes, free events incur only a nominal fee. How do I handle reserved seating for High Holy Days? Use the seating chart designer for accurate seat assignments. How are donations processed? Donations are integrated directly into the ticketing flow. What if an attendee forgets their ticket? Check in attendees manually using the Organizer app.
Comedy Clubs
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Overview Comedy clubs thrive on energy and engagement. SimpleTix provides a ticketing solution that supports both general admission and reserved seating, along with mobile check-in and seamless integration with Square for secure payments. Our system helps you maximize ticket sales and create a hassle-free experience for your audience. Onboarding Process Create Your Account & Connect Square: Sign up for SimpleTix and integrate your Square account. Launch Your Event: Enter show details, choose ticket types (General Admission, Reserved, VIP), and set pricing. Customize Your Event Page: Add your club’s logo, images, performer bios, and special offers. Set Up Promo Codes & Upsells: Create exclusive promo codes and add upsell items like drink packages through Square. Enable Mobile Check-In: Download the Organizer app for efficient on-site ticket scanning. Promote Your Show: Utilize social sharing, QR codes, and email campaigns to drive ticket sales. Run a Test Event: Confirm that the entire process works seamlessly before going live. FAQs Can I offer both reserved and GA tickets? Yes, simply create separate ticket types. How are on-site sales processed? Through the Organizer app with a Square card reader. How do I set up promo codes? Use our platform to create unique codes for discounts. What is the refund process? Refunds are processed directly via SimpleTix.