Company News

Buncombe County Switches to Local Event Tech Provider, Saves Hundreds and Sees Record Turnout

  • Vikram Bodas
    by Vikram Bodas • December 15, 2019

Vikram, Head of Growth and Co-Owner at SimpleTix, brings a performance marketing background from SeatGeek and early stage startups to SimpleTix’s partnership and growth efforts. A lifelong live event enthusiast, he’s focused on expanding the tools organizers rely on to connect with their audiences.

Buncombe County switched to SimpleTix, a local tech company, for the county’s annual Lake Julian Festival of Lights celebration.

Ultimately, the county saved hundreds of dollars in fees and saw a record turnout for opening weekend attendance.

Asheville, North Carolina December 9, 2019 – Buncombe County’s annual Lake Julian Festival of Lights was just a bit more festive this year. The county switched to a local tech company to provide the eTicketing service for the event and ultimately saved hundreds of dollars on fees and saw the highest attendance ever for opening weekend.

The annual celebration is always a huge draw for Asheville, NC, residents, as well as those across the state. The drive-through only tour includes thousands of dazzling lights and displays carefully choreographed and installed around Lake Julian Park. Each year, 20% of the proceeds goes to support the Buncombe County Special Olympics, as well.

For 2019’s event, county organizers switched from Eventbrite to SimpleTix, a local ticketing technology company based in Asheville. The decision was made for multiple reasons, including saving money on fees, but also to help support a local company and bolster the area economy. The result was a record turnout, with almost 1,300 people visiting on Sunday alone, a new single-day record.

Part of the increased attendance was due to lower ticket prices. Because the county saved money on fees, it was able to pass those savings along to eventgoers in the form of lower ticket prices.

Chris Bubenik, Buncombe County Recreation Services’ Marketing Generalist, stated, “It couldn’t be easier to run an event with SimpleTix. From setting up our festival to scanning tickets, every step of the process is intuitive. The SimpleTix team also provided personal attention to ensure success. Plus, we were able to receive instant payments instead of waiting weeks for a check.”

The partnership was so successful that Buncombe County intends to work with SimpleTix for additional events throughout the year, as will several other counties in North Carolina.

To learn more about SimpleTix or the company’s capabilities, visit https://www.simpletix.com.

About SimpleTix: Founded in 2008, SimpleTix delivers professional-grade ticketing solutions and an alternative to high-priced, custom e-Ticketing software and outrageous fees charged by cookie-cutter ticketing service providers. SimpleTix delivers a simple, customizable, affordable process with the features and options that today’s venues and event organizers deserve.

Latest News

Related Articles

Uncategorized

Accept In-Person Payments with Stripe in the SimpleTix Organizer App

  • Vikram Bodas
    by Vikram Bodas • February 23, 2026

Event organizers can now conduct Stripe in-person ticket sales directly through the SimpleTix Organizer app using Stripe Terminal Selling tickets at the door should be easy. Now it is. SimpleTix now supports Stripe in-person ticket sales directly inside our Organizer mobile app using Stripe Terminal, giving event organizers a simple, secure way to accept credit card payments anywhere. Whether you’re running a concert, festival, class, fundraiser, or community event, you can now turn your phone into a fully integrated mobile box office. Sell Tickets at the Door — Without the Chaos Door sales are often where revenue is won or lost. Long lines, cash-only limitations, manual entry errors, and disconnected payment systems create unnecessary stress. Even worse, using a separate POS system means double entry and messy reconciliation after the event. With Stripe Terminal integrated into the SimpleTix mobile app, everything stays in one system: Accept credit and debit cards in person Support Apple Pay, Google Pay, and contactless cards Automatically sync ticket inventory in real time Issue tickets instantly See online and in-person sales in one dashboard A True Mobile Box Office for Event Organizers Small and mid-sized event organizers need flexibility. Events don’t always happen behind a counter. Now you can sell tickets: At the entrance At pop-up locations Inside large venues At festivals and outdoor events From multiple staff members simultaneously All transactions process securely through Stripe, while ticket inventory updates immediately in SimpleTix so you never oversell. Fast, Secure, and Reliable Stripe Terminal provides enterprise-grade payment security, including: EMV chip card processing End-to-end encryption PCI-compliant transactions Contactless and mobile wallet support You get the reliability of Stripe’s payment infrastructure combined with the simplicity of SimpleTix’s event management platform. Why This Matters for Growing Event Organizers For small to medium-sized events, adding a full POS system can...

migrate

PayPal Ticketing Software: Sell More Tickets with Trusted Payments

  • Vikram Bodas
    by Vikram Bodas • February 2, 2026

When ticket buyers reach your checkout page, the last thing you want is friction. Every extra step, every unfamiliar payment form, every moment of hesitation costs you sales. That's why offering PayPal—the payment method over 400 million people already trust—can transform your ticket conversion rates. SimpleTix integrates directly with PayPal to give your attendees a seamless checkout experience. One integration unlocks PayPal, Venmo, Pay Later options, and credit card processing—all the ways your customers want to pay. Activate PayPal → Why PayPal Matters for Event Ticketing Your attendees aren't just buying a ticket. They're making a decision in a moment—often on their phone, often in a hurry. PayPal's brand recognition removes doubt at the exact moment it matters most. The numbers tell the story: merchants using PayPal see 46% higher checkout conversion compared to other payment methods. For event organizers, that translates directly to more tickets sold from the same marketing spend. PayPal isn't just another payment option—it's your all-in-one checkout solution. Through a single integration with SimpleTix, you can offer: PayPal — The trusted standard for online payments Venmo — Tap into 92 million active accounts (US) Pay Later — Let customers pay in installments while you get paid upfront Credit and debit cards — Visa, Mastercard, Amex, Discover at competitive rates Country-specific payment methods — Reach international customers with local payment options Increase Average Order Value with Pay Later Ticket buyers don't always want to pay everything at once—especially for premium events, multi-day festivals, or group purchases. PayPal's Pay Later options (Pay in 4 and Pay Monthly) let customers split their purchase into manageable payments while you receive the full amount immediately. This isn't just convenient for buyers. It drives measurable business results: merchants with Pay Later see 55% higher average order values compared to standard PayPal transactions....

Company News

Eventbrite Is Being Acquired. Here’s What It Means for You.

  • Vikram Bodas
    by Vikram Bodas • December 10, 2025

On December 2, Eventbrite announced it's being acquired by Bending Spoons for ~$500M, down from a $1.7B peak valuation. The deal takes Eventbrite private and puts it in the hands of a firm known for aggressive cost-cutting and price increases. If you're an Eventbrite customer, this is worth paying attention to. Who is Bending Spoons? Bending Spoons is a Milan-based tech company that acquires underperforming software brands (Evernote, Vimeo, WeTransfer, Meetup, AOL) and restructures them for profitability. Their playbook is consistent: cut headcount (often 50-75%), raise prices, and streamline operations. That's not speculation. It's their stated model. What This Likely Means for Eventbrite Customers Higher fees. Bending Spoons is explicit about monetization being a priority. Eventbrite has already experimented with pricing over the past two years. Expect that to accelerate. Reduced support. Major headcount reductions typically mean fewer experienced support reps and longer response times, especially during the transition. If you run complex events (reserved seating, multi-day festivals, timed entry), this matters. Product stagnation. Ownership changes usually mean roadmap resets and internal focus on cost savings. Don't expect new features anytime soon. Questions to Ask Yourself You don't need to panic. But you should treat this as a prompt to evaluate your options: What are you paying in total fees today? How sensitive is your margin to a 10-20% increase? How critical is hands-on support to your events? Can you afford slower response times mid-season? What's your contingency plan if pricing or policies change after you've already committed to your event calendar? If any of those questions give you pause, now is the time to explore alternatives, not after new pricing is announced. Why SimpleTix Is Different SimpleTix was built for organizers who care about margins, flexibility, and responsive support. A few key differences: Transparent pricing with a hard fee...

Sell More Tickets—More Easily

Attractions, seasonal events, performing arts centers and festivals love SimpleTix because it makes selling tickets… Simple!

GET STARTED FOR FREE