Blog
Eventbrite Is Being Acquired. Here’s What It Means for You.
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On December 2, Eventbrite announced it's being acquired by Bending Spoons for ~$500M, down from a $1.7B peak valuation. The deal takes Eventbrite private and puts it in the hands of a firm known for aggressive cost-cutting and price increases. If you're an Eventbrite customer, this is worth paying attention to. Who is Bending Spoons? Bending Spoons is a Milan-based tech company that acquires underperforming software brands (Evernote, Vimeo, WeTransfer, Meetup, AOL) and restructures them for profitability. Their playbook is consistent: cut headcount (often 50-75%), raise prices, and streamline operations. That's not speculation. It's their stated model. What This Likely Means for Eventbrite Customers Higher fees. Bending Spoons is explicit about monetization being a priority. Eventbrite has already experimented with pricing over the past two years. Expect that to accelerate. Reduced support. Major headcount reductions typically mean fewer experienced support reps and longer response times, especially during the transition. If you run complex events (reserved seating, multi-day festivals, timed entry), this matters. Product stagnation. Ownership changes usually mean roadmap resets and internal focus on cost savings. Don't expect new features anytime soon. Questions to Ask Yourself You don't need to panic. But you should treat this as a prompt to evaluate your options: What are you paying in total fees today? How sensitive is your margin to a 10-20% increase? How critical is hands-on support to your events? Can you afford slower response times mid-season? What's your contingency plan if pricing or policies change after you've already committed to your event calendar? If any of those questions give you pause, now is the time to explore alternatives, not after new pricing is announced. Why SimpleTix Is Different SimpleTix was built for organizers who care about margins, flexibility, and responsive support. A few key differences: Transparent pricing with a hard fee...
How SimpleTix Used Surveys & Auto-Scheduling To Streamline A Property Insurance Event
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[vc_row][vc_column width="1/2" css=".vc_custom_1480416839073{padding-right: 20px !important;}"][vc_column_text]Pacesetter Claims Service is a trusted property claims service that offers coverage across the U.S. They provide daily insurance claim services, catastrophe services, water damage mitigation, and other insurance adjustment offerings. Pacesetter ultimately provides homeowners and renters with essential insurance services. When Pacesetter chose to launch their 2nd Claims Conference using SimpleTix, we were thrilled to handle the event registration process for them. SimpleTix offered Pacesetter custom features like surveys and auto-scheduling to ensure they would make the most of their property insurance event.[/vc_column_text][/vc_column][vc_column width="1/2"][vc_single_image image="26758"][/vc_column][/vc_row][vc_row][vc_column][vc_row_inner][vc_column_inner][vcex_spacing][/vc_column_inner][/vc_row_inner][vc_row_inner][vc_column_inner][vc_column_text] [caption id="attachment_26750" align="alignright" width="288"] Image: Hard Rock Hotel & Casino (Conference Location)[/caption]By integrating Pacesetter's event registration portal with a survey feature, Pacesetter can ask event attendees important questions. More specifically, Pacesetter can now request the workshop/break-out session schedules of attendees. This helps Pacesetter determine the specific tracks that people plan to attend at their event. It also makes it easier for Pacesetter to interact directly with the insurance industry professionals who attend their conference. Pacesetter's event attendees are also able to automatically schedule classes that are "grouped" together. For example, if a conference attendee chooses a "Part 1 class" to attend, that attendee would automatically be scheduled for the corresponding "Part 2" class as well. This auto-scheduling feature prevents people from signing up from too many "part 1" classes. It also prevents people from skipping the corresponding "part 2" classes when those classes are deemed necessary.[/vc_column_text][/vc_column_inner][/vc_row_inner][vc_single_image image="26755" title="Attendee Workshop Selection"][/vc_column][/vc_row][vc_row][vc_column][vc_column_text]In other words, auto-scheduling makes it easy for conference-goers to receive the full experience of events. Not to mention, it also helps companies like Pacesetter attract many more attendees at their events! And best of all, the custom survey and auto-scheduling features that are available to Pacesetter are also available to companies and individuals across the U.S, Canada, Australia, U.K, New Zealand and elsewhere. SimpleTix is used all around the world, and is...
Religious Organizations
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Overview Religious organizations have unique event needs—from weekly services and fundraisers to High Holy Day events. SimpleTix offers a comprehensive, affordable event ticketing system that simplifies registration, integrates online donation options, and enhances communication with your congregation. This lets you focus on your mission while managing events efficiently. Onboarding Process Create Your Account & Connect Your Payment Processor: Sign up for SimpleTix and integrate with Square, Stripe, or Authorize.net. Create Your Event: Enter event details, select ticket types (General Admission, Member, Guest), and add donation options. Customize Your Event Page: Reflect your organization’s branding and mission using logos, images, and compelling narratives. Integrate Communication Tools: Connect Mailchimp to automate email updates and engage your congregation. Download the Organizer App: Use the Organizer app for efficient on-site check-in and sales. Run a Test Event: Validate the complete process before going live. FAQs Can free events be managed? Yes, free events incur only a nominal fee. How do I handle reserved seating for High Holy Days? Use the seating chart designer for accurate seat assignments. How are donations processed? Donations are integrated directly into the ticketing flow. What if an attendee forgets their ticket? Check in attendees manually using the Organizer app.
Comedy Clubs
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Overview Comedy clubs thrive on energy and engagement. SimpleTix provides a ticketing solution that supports both general admission and reserved seating, along with mobile check-in and seamless integration with Square for secure payments. Our system helps you maximize ticket sales and create a hassle-free experience for your audience. Onboarding Process Create Your Account & Connect Square: Sign up for SimpleTix and integrate your Square account. Launch Your Event: Enter show details, choose ticket types (General Admission, Reserved, VIP), and set pricing. Customize Your Event Page: Add your club’s logo, images, performer bios, and special offers. Set Up Promo Codes & Upsells: Create exclusive promo codes and add upsell items like drink packages through Square. Enable Mobile Check-In: Download the Organizer app for efficient on-site ticket scanning. Promote Your Show: Utilize social sharing, QR codes, and email campaigns to drive ticket sales. Run a Test Event: Confirm that the entire process works seamlessly before going live. FAQs Can I offer both reserved and GA tickets? Yes, simply create separate ticket types. How are on-site sales processed? Through the Organizer app with a Square card reader. How do I set up promo codes? Use our platform to create unique codes for discounts. What is the refund process? Refunds are processed directly via SimpleTix.
Educational Workshops & Seminars
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Overview Educational workshops and seminars demand a system that not only sells tickets but also facilitates learning. SimpleTix supports both in-person and virtual sessions with customizable registration forms, multiple pricing tiers, and seamless Zoom integration—allowing you to focus on delivering impactful educational experiences. Onboarding Process Create Your Account & Connect a Payment Processor: Sign up and integrate with Square or Stripe. (Optional) Connect Your Zoom Account: Enable virtual session integration. Create Your Event: Choose the event type (General Admission for in-person, Online Webinar for virtual) and input event details. Configure Ticketing Options: Set different pricing tiers (e.g., Standard, Student, Early Bird). Customize Registration Forms: Add custom questions to capture detailed attendee information. Integrate Mailchimp: Connect with Mailchimp to automate targeted email campaigns. Promote Your Event: Use social media, QR codes, and website embeds. Download the Organizer App & Run a Test: Ensure the complete setup is smooth before going live. FAQs Can I host hybrid events? Yes, SimpleTix supports both in-person and online sessions. How does Zoom integration work? Connect your Zoom Pro account under Settings > Plugins. Can I offer multiple pricing tiers? Yes, create separate ticket types for each pricing level. How do I handle cancellations? Refunds and cancellations are managed directly through the platform.
Arts & Crafts Fairs and Shows
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Overview Arts & crafts fairs require an event ticketing system that seamlessly manages both vendor registrations and attendee ticketing. SimpleTix delivers an all-in-one solution for designing interactive booth layouts, selling flexible attendee tickets, and integrating upsell opportunities—ensuring your fair is a vibrant, thriving marketplace. Onboarding Process Create Your Account & Connect Square: Sign up and integrate Square. Set Up Vendor Registration: Create a dedicated vendor event using Reserved Seating to design an interactive booth map. Design Your Booth Layout: Use our seating chart designer to define booth sizes, pricing, and special categories. Create Your Attendee Event: Set up the main event page for attendee ticket sales (choose General Admission or Flex Pass). Customize & Promote: Enhance both vendor and attendee pages with high-quality visuals and detailed descriptions. Download the Organizer App: Facilitate efficient on-site sales and check-in. Run a Test Event: Validate the complete process before going live. FAQs How do vendors select booths? Vendors use an interactive seating chart to choose available booths. Can registration forms be customized? Yes, add custom questions to capture vendor-specific details. How are on-site sales managed? Through the Organizer app and Square integration.
Fitness & Wellness Studios
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Overview Fitness and wellness studios need a ticketing system that can handle both the energy of in-person classes and the convenience of virtual sessions. SimpleTix offers robust class scheduling, seamless Zoom integration, flexible ticketing, and membership management—all designed to help you build a loyal community while streamlining operations. Onboarding Process Create Your Account & Connect a Payment Processor: Sign up and connect Square or Stripe. (Optional) Connect Your Zoom Account: Enable Zoom integration to host virtual sessions. Create Your Event: Set up class events (in-person, online, or hybrid) and schedule recurring sessions. Configure Ticket Types & Pricing: Define options such as single-class passes, multi-class packs, or workshop tickets. Set Up Memberships: Build exclusive membership packages that provide recurring benefits. Customize Your Event Page: Use your studio’s branding, images, and testimonials to create an engaging page. Promote Your Class: Leverage social sharing and email marketing to drive attendance. Download the Organizer App & Test: Confirm that all processes run smoothly. FAQs Can I manage both in-person and virtual classes? Yes, our platform supports both seamlessly. How do recurring classes work? Use the recurring events feature to schedule classes. How is Zoom integrated? Connect your Zoom Pro account and meeting links are automatically included. How are memberships managed? Create separate membership pages with recurring billing options.
Escape Rooms & Immersive Experiences
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Overview Escape rooms and immersive experiences thrive on a seamless, thrilling adventure. SimpleTix provides an affordable ticketing system with timed ticketing, capacity management, integrated waivers, and upsell opportunities that enhance the guest journey—allowing you to focus on designing unforgettable puzzles and environments. Onboarding Process Sign Up & Connect Square: Create your account and integrate Square. Create Your Event: Set up your escape room event with detailed session timings and capacity limits. Configure Waivers: Add a simple waiver checkbox or integrate with Smartwaiver for enhanced liability management. Set Up Ticket Types & Pricing: Offer various options such as Standard and VIP, and set your pricing. Add Upsell Items: Include themed merchandise or exclusive add-ons via Square integration. Customize Your Event Page: Use immersive visuals and compelling copy to set the right atmosphere. Promote Your Event: Leverage social media, QR codes, and email campaigns to drive ticket sales. Download the Organizer App & Test: Ensure on-site operations run smoothly before launch. FAQs How do I limit participants per session? Set capacity limits for each time slot. What if a customer needs to reschedule? Enable self-service rescheduling or manage changes manually. Can on-site sales be processed? Yes, via the Organizer app and Square integration. How do waivers work? Use our built-in waiver option or integrate with Smartwaiver.
Wineries, Breweries, & Distilleries
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Overview For wineries, breweries, and distilleries, delivering an exceptional tasting or tour experience begins with a refined ticketing system. SimpleTix handles reservations, flexible ticketing, memberships, and upsell opportunities—integrating seamlessly with Square and Mailchimp so you can focus on crafting unforgettable experiences. Onboarding Process Sign Up & Connect Square: Create your account and link your Square account for secure payments. Create Your Event: Choose between General Admission or Timed Entry for tastings and tours; enter event details. Set Ticket Types & Pricing: Define categories such as Tasting, Tour, and VIP, and set your pricing accordingly. Add Upsell Options: Integrate upsell items like merchandise or special tasting experiences via Square. Customize Your Event Page: Use high-quality images, videos, and engaging copy that reflects your brand’s story. Integrate with Mailchimp: Connect with Mailchimp to automate follow-up emails and nurture your customer base. Promote Your Event: Share QR codes, social media links, and website embeds. Run a Test Event & Train Your Team: Ensure all elements function seamlessly before launch. FAQs How do I verify attendee age? Include custom questions during registration to confirm legal drinking age. Can I offer memberships? Yes, utilize the membership module to provide exclusive benefits. What if an event is rescheduled? Update event details and notify ticket buyers automatically. How are upsell items managed? They appear as additional options during checkout via Square integration.
Conferences & Exhibitions
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Overview Conferences and exhibitions demand robust event management—from multiple ticket tiers and vendor booth registration to real-time reporting and advanced marketing tools. SimpleTix is the affordable ticketing system that ensures a professional experience for both attendees and exhibitors. Onboarding Process Connect Your Payment Processor: Integrate with Square or Stripe to start processing payments. Create Your Main Event Page: Enter key details like dates, location, and a compelling event description. Set Up Multiple Ticket Types: Define options such as General Admission, VIP, and multi-day passes. Configure Vendor Booth Registration: Create a separate event page for vendors and use our seating chart designer for booth selection. Add Upsell Items: Include merchandise or exclusive sessions via Square integration. Promote Your Event: Use QR codes, social sharing links, and website embeds to drive traffic. Download the Organizer App: Ensure smooth on-site check-in and sales. Run a Test Event: Validate all functionalities before your event. FAQs Can I manage vendor booths alongside attendee ticketing? Yes, separate event pages and our interactive seating chart tool make it easy. How do I integrate email marketing? Use our free Mailchimp integration for automated communications. What reporting features are available? Detailed reports on ticket sales, revenue, and attendee demographics are provided. How do I handle high volume? Our platform scales to meet demand, with additional support during peak periods.
Schools & School Organizations
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Overview From school plays and sports events to fundraisers and dances, SimpleTix streamlines event management for educational institutions. Our affordable system simplifies registration, tracks attendance, and supports donation-based events—so you can focus on creating memorable experiences for students, parents, and staff. Onboarding Process Create Your Account & Connect Square: Sign up for SimpleTix and integrate your payment processor. Set Up Your Event: Create an event page for each school event (e.g., plays, sports, fundraisers) with detailed information. Configure Ticket Types: Define ticket options (Adult, Student, Complimentary) and set pricing. Customize Your Registration Form: Add custom questions to collect essential information (dietary restrictions, accessibility needs, etc.). Promote Your Event: Share the event link through your school website, email newsletters, and social media. Download the Organizer App: Manage on-site check-in and ticket sales efficiently. Run a Test Event & Train Staff: Test all functionalities before launching and train your staff with free Zoom sessions. FAQs How do I issue complimentary tickets? Use promo codes or manually process free tickets. Can I manage multiple events from one account? Yes, all events can be managed under a single SimpleTix account. Is there a nonprofit discount? Yes, special rates apply for schools and non-profit organizations. How do I sell add-ons like parking passes? Set them up as separate events or as add-ons during checkout.
Haunted Houses & Haunts
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Overview For haunted houses and haunts, creating a spine-tingling experience starts with effective crowd management. SimpleTix delivers a robust ticketing system with timed entry, mobile check-in, and flexible ticketing options like multi-night passes. This ensures that your haunt runs smoothly, even on the scariest nights. Onboarding Process Create Your Account & Connect Square: Sign up for SimpleTix and integrate your Square account. Set Up Your Haunted Event: Enter event details and choose the appropriate ticketing option (General Admission or Timed Ticketing). Configure Timed Entry Slots: Define specific time slots to manage guest flow and reduce wait times. Customize Your Event Page: Use haunting visuals, themed copy, and multimedia to set the right mood. Add Upsell Items: Offer merchandise, photos, or special concessions via Square integration. Promote Your Event: Use QR codes, social media, and email campaigns to drive ticket sales. Download the Organizer App: Ensure fast, mobile check-in on the night of your event. Run a Test Event: Validate your setup before going live. FAQs How do I integrate waivers? Use a simple terms and conditions checkbox or integrate with Smartwaiver. Can tickets be sold on-site? Yes, through the Organizer app and Square hardware. How are refunds processed? Refunds are processed directly through SimpleTix. Can I offer different pass types? Yes, create various Flex Pass options as needed.