Blog
How to Integrate Online Ticketing with Physical Wristbands and Badges
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You know that your job as an event promoter begins long before you open your doors - but did you know it requires you to think just like your attendees? While you may think that your upcoming event is a must attend, they won’t know about it until you start promoting. These days the vast majority of that promotion starts with setting up your event website and getting connected on social media.
How to Use Square at Your Event Gate for Last Minute Tickets
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The old saying goes that it’s not over till the fat lady sings. And with integration between Square and SimpleTix, your event sales won't be over until you say so. You can easily accommodate last minute ticket sales by working with our Square integration. While selling out your event well in advance might be your goal, making it easy for last minute or on the spot ticket sales can boost your box office returns. Whether you’re hosting a charity dinner and show or a multi-day film festival, accommodating last minute sales is possible by using SimpleTix and Square. SimpleTix is online ticketing software that offers a turnkey solution for live performance and event ticketing. With tools to promote events, sell tickets through the web and on mobile, scan and validate tickets and better understand your traffic and sales, it’s an all in one tool for event promoters. With the addition of Square as a POS vendor, SimpleTix can become a last minute ticket provider right at your event gate. There’s no need to download another app or have your attendee open up your event website on their phone or on a computer. Here’s how it works: Connect SimpleTix to your square account by logging into your settings and options on SimpleTix. Click Plugins, then Point of Sale. Select Square. Complete the set up process between SimpleTix and Square - here’s where our two apps shake hands and get to know one another. Then you can create an item in Square for each of the dates available for the event, at price tiers that you select. SimpleTix is able to handle different pricing hierarchies and even multiple events on the same day (like with a film festival). At the event gate, login to your Square account and then select the ticket...
What Are You Using for Your Oktoberfest Ticketing App?
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Your Oktoberfest event is a chance to show your local area how to enjoy a good brew. Restaurants, concert halls, bars and more all use Oktoberfest as a reason to get people out of the house and into their venue. If you’re making the most of Oktoberfest as an event promoter, you’re putting a lot of trust in your ticketing app. Long gone are the days of the box office or ticket counter. Your customers want and expect mobile access to their tickets, and during a busy event your staff wants to scan tickets as quickly as possible. The current options are typically form sites, but these ticketing app solutions don’t have much to offer. Wufoo doesn’t offer scannable tickets. EventBrite has high prices (and they pummel your customers with additional email campaigns that have nothing to do with your business.) It’s not technically spam - but it’s just as annoying. With SimpleTix as your Oktoberfest Ticketing app, you can create scannable mobile tickets that keep the event check-ins easy for your staff and the party going for attendees. SimpleTix is used by small (200 or less tickets) and large (6,000+) ticket festivals from the United States to Australia. Here’s why SimpleTix makes sense: Maintain your own branding and design.Your venue or organization has a look and feel all its own. With SimpleTix as your Oktoberfest ticketing app you can maintain total control over the graphics, colors and images in your mobile ticketing. Get your funds as soon as attendees pay.Your presale ticket sales can go directly into your account for promotion funds and other expenses. There’s no delayed payments or deductions, and you can use your own merchant account, Paypal or both. Empower your staff with multiple users.During a busy season like Oktoberfest, you’ll want to delegate as much...
5 Event Trends in the Resort Space
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Whether your resort space is well known for hosting events or you’re ready to grow that reputation, there are multiple event trends that you need to be aware of. Implementing these trends help you make the event easier on your staff, more enjoyable for your guests and more profitable for your organization. Ordering Tickets Online Adapting to consumer trends is part of staying in business, and online ordering is a must in the resort industry. Accept for a fact that your prospects are comparison shopping, searching social media sites and expecting online ordering. As a resort vendor, you have to provide an online ordering experience that meets two goals – it helps your clients register for your event and it helps your staff keep track of attendance and better prepare for the event’s start. When your online ordering process goes smoothly, everyone benefits. Offering Season Passes Season passes are a no brainer for resorts – and are essential if you run a seasonal business. Online technology has made it even easier for your business to create, promote and profit from the seasonal pass model. Seasonal passes are a win-win-win for your resort – you get additional incoming traffic from seasonal pass searchers online, your customers get to enjoy your resort year round and your business benefits from repeat attendees. Someone who may start out as a one-time attendee for an event may start coming back to a resort again and again with the right season pass offer. Making Passes Mobile Friendly Combining the convenience of online access with the savings of season passes, mobile passes are a must for modern resorts. Event attendees are using their mobile devices throughout the course of an event, so why not make attendance convenient for them? Mobile passes can speed check-ins and improve the...
How to Really Boost Event Ticket Sales Online
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Social media has changed the way that people experience events – but that doesn’t mean that event promotion has got any easier. Setting up a Twitter account or Facebook ad is one thing, but seeing measurable results in ticket sales is another. Starting early with promotion is more important now than ever before. The accessibility of social media has lured some event promoters into a reliance on immediacy. With a few clicks and some funds spent on advertising, they can get their event in front of thousands of targeted social media fans. However, getting in front of a social media audience isn’t as valuable as you think. When your social media promotions are short sighted, your event gets lost in the social media clutter. You have to take a multi-technique and phased approach to event marketing to boost your sales. Visibility of your event is built in layers. Here’s the pre-event, during event and post-event techniques that really boost ticket event sales online. BEFORE THE EVENT Define a hashtag for your event. This might have seemed frivolous just a few years ago, but it’s now become an essential for event marketing. Your attendees want to participate in the event on social media. It’s part of the experience of attending an event – and essential one at that. It brings together a feeling of community whether you’re hosting a conference or a concert. Don’t disappoint your audience or leave hashtag creation up to the masses (because it will happen). Select a unique hashtag and start promoting it early and often. Incorporate it into marketing materials and encourage any event social media ambassadors to start using it immediately. Curate and share content that will draw in your audience. Social media is fueled by content. During the course of your event, your attendees,...
5 Ways to Reward and Retain Customers
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Customer retention and customer churn are something we hear about often in business, but what do these terms really mean for your bottom line?
Box Office “Comp” feature to give free tickets.
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After popular request, we’ve now added a “Comp” feature to the Box Office checkout. Just like the “Pay by Invoice and “Pay at Door” options. The “Allow Comp Tickets” is also an option that you can enable/disable from the Box Office Settings page. We understand that some venues may not want the staff to be able to issue free tickets. In those cases you should disable this by un-checking the box. How it looks on the Box Office Checkout page After selecting “Comp” the order total will be reduced to zero. All the line items will receive a 100% discount. Any service fees will be removed. Please note your normal SimpleTix ticketing service fee will still be applied. Most of the eTicket layouts will display the ticket price as $0.00. We created a special eTicket layout titled: “Comp”. Use this new layout the original/full price is displayed, not the price paid.
SimpleTix Announces Millionth Ticket Sold, New Offices in Old Town Alexandria
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SimpleTix, the feature-rich, event registration tool, now has two achievements to be proud of: It issued its one millionth ticket, and opened new offices in Old Town Alexandria. According to Founder and CEO Aron Kansal “The team is thrilled to have hit the million ticket mark this week, especially since that business all came through word-of-mouth and customer referrals. Asked what he sees in the future for SimpleTix, Kansal responded, “We’re ambitious, and hope to hit the two million ticket mark in the next 18 months, while remaining self-funded, and developing strategic partnerships with complementary products.” SimpleTix offers turn-key online solutions for every type of event ticketing and registration need: live performances, food and wine festivals, and conferences. According to SimpleTix client Elizabeth Power of The Perlman Music Program, “The system works and it’s very cost effective for all the components your get. When it comes to usability and support, no other product comes close to SimpleTix.” SimpleTix offers the flexibility to set your own booking fees, maintain total design control over graphics, colors and images, and collect funds directly, all with a unique flat rate per ticket. Registration for conferences can be done completely online, and allows vendors & exhibitors to view available floor space 24/7, including pricing, availability, and online payment. Boasting sales in 38 countries, and in 12 different currencies, SimpleTix is uniquely positioned to serve the international ticketing market. The millionth ticket sold? It was in Australia. With an eye towards global expansion, Kansal spent several months in New Zealand last year successfully growing the SimpleTix client base. In fact, though a US-based company, the firm’s most successful markets so far are the United Kingdom, Australia and New Zealand. SimpleTix recently opened new offices on N. Washington Street in historic Old Town Alexandria, Virginia, and is used...
Email Blast Attendees
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Send an Event Reminder! You’re event coming up soon! Use this tool to remind your attendees and include their eTickets. Optimized for smart phones Includes all of their eTickets Includes venue address + Google map quick link Includes any special message you set They day of your event, your attendees will have this email on the top of their inbox, so they can access their mobile e-Tickets faster. Which means a faster check-in process and shorter lines for you. To use this feature, log into your site, from the Box Office menu click Attendee Lists. Then pick your event time from the list. On the top of the Attendee List page click the email participants link. A photo from the GI Film Festival at the Angelika Film Center Mosaic in Fairfax, Virginia. The GI Film Festival used SimpleTix for their festival this summer.
Improved multi-day ticket reservations
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New improvements just added! We’ve updated the date selection to be similar to common travel sites. Customers can now select their desired date range. You can also change the labels such as changing “Search for Tickets” to “Search for available slips” to best suit your ticketing purposes. Instantly see availability via colors codes Based on the availability the sections/seats & spaces will be color coded: Green: Available on all requested dates Yellow: Partially available on requested dates Red: Not available on all requested dates
Fishing Tours with SimpleTix!
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Hosting fishing tours at your local lake or river? Use SimpleTix to cover your ticketing needs! Looking to sell daily fishing passes for different types of fish? With SimpleTix, we have a couple ways that will best suit your needs! Method #1 - Calendar Style Customers select the date from the calendar Customers first select a date from the calendar. This design allows customers to find that date quickly if you have many event times. For example if you have this event 5 days a week all year – this design is the best. Customers select the tour time Customers now select the tour time from the list. You have the flexibility of of having different times per date. For example if you have have additional times on the weekend – no problem. Lastly select tickets Customers can finally select the tickets. You can have unlimited price groups. For example a price group for people who bring their own fishing poles v.s. needing to rent. Great Reporting at the Date/Time Level This mode will give you great reports you can look at each day to see your expected participants. View Sales Data Per Date/Time View Participant List Per Date/Time Method #2 - Flex Pass Style List all of your tours & activities On your home page list all of your different tours and activities. Customers just select the tickets Customers will not select a date & time, just simply buy the tickets. This is best for any case where you do not really need to know when they will arrive, you simply just want to sell the passes online. Conclusion In conclusion – the first method gives you better reporting and the second method is just more simple. Both method will give the customer an e-Ticket which you can scan...
Improved ticket ordering and quantity control
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Many improvements in today's SimpleTix release! We see a growing usage of customers now buying tickets on iPads, so we ensured their ticket ordering experience went smooth. We removed the tiny plus/minus buttons that were on the ticket selection form and replaced them with easier to touch buttons We made an enhancement to the interactive seating charts to now support iPad for ticket ordering Another widely requested feature was for promoters to be able to pre-define the ticket quantities someone can buy. Like:"two packs" e.g. 2,4,6,8 or the ability to have a special "five pack price" where the customer must select 5 as the quantity. You also have more control over where each ticket price group appears. For example you can have a price group only available on the box office or only available on your mobile site. These are the 5 environments you can choose from: Website Mobile Box Office Tour Kiosk Ticket Kiosk Next month we will be enhancing our on premise POS apps: Tour Kiosk & Ticket Kiosk. This new feature will give venues the ability to charge different prices for tickets purchased ahead of time online vs at the venue. A few bug fixes we improved the UI of the managers panel home page to make it load faster there was an issue with the World Pay gateway with clients that entered a middle name in their profile