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Client Highlights

Zapier now features SimpleTix

  • Vikram Bodas
    by Vikram Bodas • April 19, 2019

Automate repetitive tasks! Do you use other CRMs, email tools, or even Google Sheets? You can now find SimpleTix in the Zapier app list. Currently the most common SimpleTix Zaps are: Google Sheets - automatically add all new orders into a Google Sheet as the come in. Gmail - automatically email a copy of the order details to other members of your team. Slack - add new orders into Slack, this is ideal if you need to take care of mailing them a welcome packet. MailChimp - automatically add attendees to your email list. SalesForce - automatically add ticket buyers as an opportunity.

Event Planner

Pop-Up Dinner Ticketing: How to Plan, Price, and Sell Out Your Event

  • Jenna Spinelle
    by Jenna Spinelle • January 2, 2019

Pop-Up Dinner Ticketing: How to Plan, Price, and Sell Out Your Event Pop-up dinner ticketing gets messy fast. You have limited seats, dietary needs, no-show risk, and guests who all want the 7:00 PM slot. The good news is you do not need a complicated system to run it. You need timed entry, clear ticket types, custom checkout questions, and a simple way to manage capacity. That is where SimpleTix can help, especially for food and drink events. Start your pop-up dinner ticketing setup with the event flow Before you build the event page, map the night. Specifically, decide how guests move through the experience. Are they arriving in one wave for a communal dinner? Or are you running four seatings every 45 minutes? That choice shapes pricing, staffing, and check-in. A simple workflow might look like this: 6:00 PM seating — 24 guests 7:15 PM seating — 24 guests 8:30 PM seating — 24 guests 9:45 PM seating — 24 guests With SimpleTix, you can use General Admission with timed entry and capacity management to cap each seating. This matters for pop-ups because prime time usually fills first. If you do not set limits by entry time, things can get crowded fast. Build pop-up dinner ticketing around timed entry, not one big guest list A lot of organizers still sell pop-up seats as one general pool. That works for a 20-person supper club. However, it gets harder once you have multiple seatings, staggered prep, or different menu windows. Timed entry can help you stay organized across: Kitchen pacing Table turns Staffing at check-in For example, if your chef can plate 30 covers every hour, do not release 50 tickets for the same arrival window. Instead, create separate ticket types tied to each seating. That also makes expectations clearer for...

Client Highlights

Taking the Hassle Out of Conference Registration

  • Jenna Spinelle
    by Jenna Spinelle • November 25, 2018

Anyone who has ever registered for a conference knows that it can be time-consuming to click through page after page of registration options. For the past three years, the Pacesetter Conference has used SimpleTix to streamline their process for attendees. The conference is organized by Pacesetter Claims, an insurance claims organization based in Tulsa, Oklahoma. The company utilize the conference to share updates and best practices with its clients across the U.S. Streamlined Process By having all of the registration information on one page, Pacesetter’s employees can easily make all of their selections at once, or keep the page open and come back to it later. This functionality also allows managers to register more than one employee at once and choose which break-out sessions each team member will attend. CRM Integration Each registration is automatically linked to Pacesetter’s customer relationships management system through Zapier. Data does not need to be entered manually into another system or batch loaded once per day. The transfer happens in real time. This allows conference organizers to track and communicate with each registrant. The SimpleTix integration with Zapier allows ticketing data to be automatically sent to any of the major CRM systems on the market, including Salesforce and Constant Contact.   Learn More SimpleTix is a low-cost solution for any conference registration, no matter how large or small the event. All of the features that the Pacesetter Conference is using are included for just $0.99 per registration. Other conference registration services can cost $15 or more for each registrant. Contact us to learn more about how SimpleTix can streamline your next conference or professional development event.

Event ticketing

SimpleTix Brings Margaritaville to the Holiday Season

  • Vikram Bodas
    by Vikram Bodas • November 21, 2018

When you think about Margaritaville, you might picture lazy days on the beach with a cocktail in hand. For one location, the fun extends well into the winter season. SimpleTix is helping them make their events a reality. Margaritaville at Lanier Islands, located near Atlanta, opened License to Chill Snow Island earlier this year. The winter-themed attraction offers an ice-skating rink, holiday lights, and photos with Santa, and more. However, not everyone can have winter fun at the same time. Otherwise, the park becomes overcrowded. The venue uses SimpleTix  to control the number of attendees each day by restricting the number of spaces available at a given time. Customers can see which days are available before they buy tickets. Here’s how the process unfolds: Step 1 Customers can pick the type of tickets they want. There’s no limit to how many options you can add here. Step 3 Customers confirm the order total and proceed to checkout. Coming soon to a brewery near you This ticket selection feature works well for tours and other events that require a limit on the number of people participating at a given time. Similarly, it’s perfect for pub crawls or other events held at breweries. SimpleTix is based in Asheville, North Carolina and plans to roll out this feature to the breweries there in the spring. Contact us to learn more about how we can help simplify ticketing for your next tour or group event.

Client Highlights

Comedy show ticketing made easy with SimpleTix

  • Jenna Spinelle
    by Jenna Spinelle • October 21, 2018

Comedy events are a little different than concerts or other type of live shows. With the focus on one entertainer, there are way more opportunities for meet and greet sessions or other one-on-one fan interactions. Those events are great for the fans, but ticketing them can sometimes be a nightmare for venues. SimpleTix allows for fans to purchase these add-ons at the same time they buy tickets. Everything is included on one price with no hidden charges later. HappySlip at Pheasant Run Resort The Pheasant Run Resort in suburban Chicago is using this feature for an upcoming performance by Christine Gambito, a Filipino American internet personality, actress, and comedian also known as HappySlip. Gambito’s videos have been been viewed over 100 million times across the web. As a pioneer on YouTube in 2006, she was the first personality to create a one woman show, and act as multiple characters in her sketches. Her unique and original comedy led to her being included in the first set of YouTube’s paid partners. She was nominated for YouTube’s Best Comedy award in that same year. Christine Gambito, aka HappySlip One Click Meet and Greet Gambito’s performance at Pheasant Run begins at 7 p.m. with a meet and greet to follow at 8:30 p.m. When fans select their seats for the show, they can choose a $25 or $35 seat with the option to add on $15 for the meet and greet. Gambito’s fans know exactly what they are buying up front. They do not need to worry about coming up with extra money at the show to cover the cost of the meet and greet. This feature in SimpleTix can be used for any event where artists want to have one-on-one time with their fans, or for any other type of bonus feature you can...

Event ticketing

No ticketing tricks needed at this haunted attraction

  • Jenna Spinelle
    by Jenna Spinelle • September 29, 2018

As the fall season sets in, it’s time to think about Halloween and everything that comes with it. The Haunted Field of Screams in Thornton, Colorado is Colorado’s largest haunted house and will welcome more than 20,000 thrill seekers between September 21 and October 31. That’s a lot of tickets to handle in such a short period of time, but luckily SimpleTix makes it easy for the venue to manage both online an in-person sales. The Haunted Field of Screams includes four attractions that are all covered under a single ticket. Patrons can battle zombies in paintball, find their way through a haunted corn maze, and take in the scary sights at a carnival. The online site offers four ticket options: General admission VIP Fast Pass Instant Access An option to double the ammo for zombie paintball This works just like any other SimpleTix site and provides the option to track sales and contact ticket buyers. At an event like this, though, there’s a demand for people to buy tickets on site. Luckily, SimpleTix makes doing so just as easy for the buyer and the venue. On-site sales made easy Haunted Field of Screams staff can sell tickets on site using any phone or tablet. Credit card payments are accepted through Square and all sales are seamlessly integrated with advance sales online. There’s no upper limit on the number of tickets that can be sold on site, so multiple employees can be taking sales at the same time — something that’s critical when there are thousands of guests coming through each weekend. The SimpleTix app is just as easy to use as the desktop site and can be customized to meet your needs. Contact us today to learn more about how you can simplify your online and on-site ticket sales.

Event Planner

SimpleTix embeddable widget: Sell tickets directly from your website

  • Jenna Spinelle
    by Jenna Spinelle • August 24, 2018

The day that many of our customers have been waiting for is finally here: You can now sell tickets directly from your organization’s website without sending patrons to a separate SimpleTix page. The new embeddable widget has a simple, clean design and is fully integrated into your website without any third party branding. There’s nothing to distract users from purchasing tickets. Sites like Eventbrite, TicketWeb, and Brown Paper Tickets all require buyers to go to a separate page. The more clicks someone has to make, the less likely they are to convert to ticket buyers. How it works Draken Harald Hårfagre, which describes itself as “the world’s largest viking ship sailing in modern times,” uses this feature to sell tickets for its East Coast Tour 2018 directly from its website. This  event provides an engaging look at the modern-day Viking spirit. Patrons can tour the ship, interact with the crew, explore the free photo and video exhibition, and more. The tour has stops throughout New England and the mid-Atlantic. In total, it will visit 14 locations from Maine to South Carolina through mid-October. As the boat reaches a new destination, tickets for tours and lectures become available through the SimpleTix embeddable widget. Patrons simply need to select what type of ticket they want (lecture, deck tour, or screening), then select the date and time they would like to attend and proceed through the checkout process. All of this happens trough the organization’s website — even entering a credit card and completing the sale. The convenience factor is huge, especially for people who are buying tickets on their phones. Learn more The SimpleTix embeddable widget can work on just about any website and with just about any event in SimpleTix. It’s a small change in your process that can make a...

Event ticketing

Event Donations – Now Available!

  • Vikram Bodas
    by Vikram Bodas • April 27, 2018

This is a feature that event promoters have been asking about for years. Previously, you could only add pre-set donation tiers to the shopping cart page. We heard feedback that this was too late in the registration process to be effective, and that the pre-set tiers did not work for everyone. We now offer the ability you to list one or more donation types on your page. Here’s an example: Just like a ticket type, you can give the donation box a title and a subtitle. This allows you to let your prospective donors know exactly where their money is going. This is a great way for sports teams and other volunteer organizations to collect donations at the same time they are selling tickets to games or events. Click here to see a live example of an event registration form with donations. The Vaulter Club in California is using this feature for an upcoming clinic featuring world champion track and field coach Scott Kendricks. Kendricks coaches world-class athletes and will share what he’s learned with the Vaulter Club community. The donations box on the event registration page allows patrons to make a donation to keep the club moving forward and support its other activities. The Vaulter Club provides poles and vault pits for its members to use. The club also offers private lessons and travel to events in other areas. Member dues and donations help make these activities happen while keeping the cost low for everyone involved.

Event ticketing

Brew Angels Use Discount Codes for Homebrew Club Members

  • Jenna Spinelle
    by Jenna Spinelle • April 6, 2018

As craft beer’s popularity continues to grow in the U.S., so too does the popularity of home brewing. Like many things in life, home brewing is better done with friends by your side; homebrew clubs are a great way to do just that. The Brew Angels Homebrew Club in Stockton, California has brought homebrew enthusiasts together for more than a decade. The club hosts monthly events where members come together to brew beer, share a meal to go with that beer, and raise money for the community. Brew Angels event registration site Many Brew Angels events are open to the public and to club members, with members receiving a discount on tickets. The group needed a way to keep track of those discounts without a lot of manual processing or tracking who was a member and who was not. SimpleTix discount codes provided just the solution they were looking for. Discount codes can be hidden so that they’re only visible to members uploaded through a spreadsheet or through automatically-generated discount codes. Codes can be set up for any event in SimpleTix and customized based on membership tiers or other categories. For example, you might have one group that receives $10 off each ticket and another group that receives $5 off each ticket. All it takes is a few clicks to set that up and send the codes to your members. Once the codes are generated, they can be distributed to members and applied on the site just like any other promotional code. Codes can be set to used only one or multiple times and can be applied for any amount off of the regular ticket price. Even the title of the discount code and the text around it can be customized to meet your needs and adopt the language your group uses....

Client Highlights

SimpleTix Saves World Forestry Center $30,000

  • Jenna Spinelle
    by Jenna Spinelle • April 6, 2018

The World Forestry Center is s a nonprofit organization dedicated to creating and inspiring champions of sustainable forestry. Based in Portland, Oregon, the WFC provides critical programs in convening and professional development of global leaders and practitioners in forestry and related fields. Through its World Forest Institute Program, the WFC hosts public and private events that bring forest professionals from around the world together to advance research and exchange ideas. The center uses SimpleTix to manage registration for those events. Because they host multi-day conferences, registration prices tend to be $1,000 or more — which means they lose a lot of money on credit card processing fees. A 3% credit card fee on a $1000 registration is $30, which add up to $30,000 for 1,000 conference registrations. That’s a lot of lost revenue, especially for a nonprofit. A Better Alternative To avoid those fees, SimpleTix allows for a payment by invoice option that allows the WFC to send invoices for payment. If you’ve ever worked with invoices before, you know that it can be a real pain to generate them and process payments that are received from them. The WFC runs multiple events simultaneously and does not have the staff resources to manually generate invoices and process payments. By using SimpleTix, they don’t have to. SimpleTix automates this process and incorporates it into the confirmation email that someone receives when they register for an event. Each registrant’s payment details are automatically loaded onto the invoice. All WFC’s staff needs to do is add the event name and host to the invoice template. This is a one-time step that will remain in place for as long as the event is active. Additional Options SimpleTix makes it easy to use the same invoice template for multiple events. The invoice can be set up to...

Event ticketing

Use Simpletix to Manage Multiday Event Registration

  • Jenna Spinelle
    by Jenna Spinelle • April 5, 2018

EDITORS PICK April 5th, 2018 - Posted in Editors pick, Trending, Uncategorized Use Simpletix to Manage Multiday Event Registration Now is the time of year when many people start making summer vacation plans. It’s also crunch time for camp management professionals as they scramble to get a registration website up and running for the new season. Sound familiar? If your organization hosts multi-day camps or other types of events, you know how important it is to make registration as seamless as possible for your customers. Managing these events is complicated from an organizational standpoint, SimpleTix allows you to keep track of all your important details in one place. Fastlane Daytona recently used our multi-day discount feature to manage registrations for its Bike Week Campground event, which is held during Daytona Bike Week each year. At this event, a regular price RV spot is $60 per night. If someone buys a spot for five consecutive nights, the price drops to $55 per night. If the spot is purchased for all 10 nights of Bike Week, the prices is further reduced to $50 per night. That sounds complicated, but SimpleTix makes it easy to set up these discounts and keep track of them to ensure that each spot is being utilized to its fullest potential. All a potential customer has to do is select the spot they want and the number of days they want it; SimpleTix takes care of the rest. Behind the scenes, the discount is set up using the premium Discount feature in SimpleTix. Just set choose discount amount and how it should be applied and it will automatically be applied to your event: The Lanier Island Poker Run has also used this feature to manage registrations for this multi-day event held each summer. The possibilities for discounts are only...

Event ticketing

Keep your members happy without losing your mind

  • Jenna Spinelle
    by Jenna Spinelle • January 30, 2018

SimpleTix makes managing memberships easy. Here are a few reasons why you should consider tracking your organization’s members in SimpleTix: Easily view members and communicate with selected groups Offers discounts and other perks that are linked to events hosted in SimpleTix An easy interface for members to view their discounts At a time when there are more entertainment options than ever to choose from, memberships are a great way to reward your most loyal customers. Even offering a small discount or other perk can go a long way toward maintaining a stable bottom line. Vine Gogh, a bar and art studio in Portland, put this feature to use with its Brush Club, who receive discounts on standard and specialty classes offered there. SimpleTix allows them to set limits on how many discounted tickets members receive, and to track how many discounts each member has redeemed. SimpleTix makes it easy for new members to register on your site and access the details of their membership at any time. Behind the scenes, you can easily view your members’ information and set up discounts on tickets to events hosted through SimpleTix. You can also communicate with your members at any time to let them know about special access or other perks related to their membership. There’s no one size fits all solution to member engagement, and SimpleTix allows you to create discounts that are specifically tailored to your audience. The more specific you can be, the more involved your members will be and the more they’ll reward it by purchasing tickets to your events. Selling 100 tickets at a $25 discount is better than selling 50 tickets at no discount. Richmond Visual Art Center had a large art show last November. They used memberships as a way to offer complimentary tickets to sponsors....

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