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Event ticketing

Event Donations – Now Available!

  • Vikram Bodas
    by Vikram Bodas • April 27, 2018

This is a feature that event promoters have been asking about for years. Previously, you could only add pre-set donation tiers to the shopping cart page. We heard feedback that this was too late in the registration process to be effective, and that the pre-set tiers did not work for everyone. We now offer the ability you to list one or more donation types on your page. Here’s an example: Just like a ticket type, you can give the donation box a title and a subtitle. This allows you to let your prospective donors know exactly where their money is going. This is a great way for sports teams and other volunteer organizations to collect donations at the same time they are selling tickets to games or events. Click here to see a live example of an event registration form with donations. The Vaulter Club in California is using this feature for an upcoming clinic featuring world champion track and field coach Scott Kendricks. Kendricks coaches world-class athletes and will share what he’s learned with the Vaulter Club community. The donations box on the event registration page allows patrons to make a donation to keep the club moving forward and support its other activities. The Vaulter Club provides poles and vault pits for its members to use. The club also offers private lessons and travel to events in other areas. Member dues and donations help make these activities happen while keeping the cost low for everyone involved.

Event ticketing

Brew Angels Use Discount Codes for Homebrew Club Members

  • Jenna Spinelle
    by Jenna Spinelle • April 6, 2018

As craft beer’s popularity continues to grow in the U.S., so too does the popularity of home brewing. Like many things in life, home brewing is better done with friends by your side; homebrew clubs are a great way to do just that. The Brew Angels Homebrew Club in Stockton, California has brought homebrew enthusiasts together for more than a decade. The club hosts monthly events where members come together to brew beer, share a meal to go with that beer, and raise money for the community. Brew Angels event registration site Many Brew Angels events are open to the public and to club members, with members receiving a discount on tickets. The group needed a way to keep track of those discounts without a lot of manual processing or tracking who was a member and who was not. SimpleTix discount codes provided just the solution they were looking for. Discount codes can be hidden so that they’re only visible to members uploaded through a spreadsheet or through automatically-generated discount codes. Codes can be set up for any event in SimpleTix and customized based on membership tiers or other categories. For example, you might have one group that receives $10 off each ticket and another group that receives $5 off each ticket. All it takes is a few clicks to set that up and send the codes to your members. Once the codes are generated, they can be distributed to members and applied on the site just like any other promotional code. Codes can be set to used only one or multiple times and can be applied for any amount off of the regular ticket price. Even the title of the discount code and the text around it can be customized to meet your needs and adopt the language your group uses....

Client Highlights

SimpleTix Saves World Forestry Center $30,000

  • Jenna Spinelle
    by Jenna Spinelle • April 6, 2018

The World Forestry Center is s a nonprofit organization dedicated to creating and inspiring champions of sustainable forestry. Based in Portland, Oregon, the WFC provides critical programs in convening and professional development of global leaders and practitioners in forestry and related fields. Through its World Forest Institute Program, the WFC hosts public and private events that bring forest professionals from around the world together to advance research and exchange ideas. The center uses SimpleTix to manage registration for those events. Because they host multi-day conferences, registration prices tend to be $1,000 or more — which means they lose a lot of money on credit card processing fees. A 3% credit card fee on a $1000 registration is $30, which add up to $30,000 for 1,000 conference registrations. That’s a lot of lost revenue, especially for a nonprofit. A Better Alternative To avoid those fees, SimpleTix allows for a payment by invoice option that allows the WFC to send invoices for payment. If you’ve ever worked with invoices before, you know that it can be a real pain to generate them and process payments that are received from them. The WFC runs multiple events simultaneously and does not have the staff resources to manually generate invoices and process payments. By using SimpleTix, they don’t have to. SimpleTix automates this process and incorporates it into the confirmation email that someone receives when they register for an event. Each registrant’s payment details are automatically loaded onto the invoice. All WFC’s staff needs to do is add the event name and host to the invoice template. This is a one-time step that will remain in place for as long as the event is active. Additional Options SimpleTix makes it easy to use the same invoice template for multiple events. The invoice can be set up to...

Event ticketing

Use Simpletix to Manage Multiday Event Registration

  • Jenna Spinelle
    by Jenna Spinelle • April 5, 2018

EDITORS PICK April 5th, 2018 - Posted in Editors pick, Trending, Uncategorized Use Simpletix to Manage Multiday Event Registration Now is the time of year when many people start making summer vacation plans. It’s also crunch time for camp management professionals as they scramble to get a registration website up and running for the new season. Sound familiar? If your organization hosts multi-day camps or other types of events, you know how important it is to make registration as seamless as possible for your customers. Managing these events is complicated from an organizational standpoint, SimpleTix allows you to keep track of all your important details in one place. Fastlane Daytona recently used our multi-day discount feature to manage registrations for its Bike Week Campground event, which is held during Daytona Bike Week each year. At this event, a regular price RV spot is $60 per night. If someone buys a spot for five consecutive nights, the price drops to $55 per night. If the spot is purchased for all 10 nights of Bike Week, the prices is further reduced to $50 per night. That sounds complicated, but SimpleTix makes it easy to set up these discounts and keep track of them to ensure that each spot is being utilized to its fullest potential. All a potential customer has to do is select the spot they want and the number of days they want it; SimpleTix takes care of the rest. Behind the scenes, the discount is set up using the premium Discount feature in SimpleTix. Just set choose discount amount and how it should be applied and it will automatically be applied to your event: The Lanier Island Poker Run has also used this feature to manage registrations for this multi-day event held each summer. The possibilities for discounts are only...

Event ticketing

Keep your members happy without losing your mind

  • Jenna Spinelle
    by Jenna Spinelle • January 30, 2018

SimpleTix makes managing memberships easy. Here are a few reasons why you should consider tracking your organization’s members in SimpleTix: Easily view members and communicate with selected groups Offers discounts and other perks that are linked to events hosted in SimpleTix An easy interface for members to view their discounts At a time when there are more entertainment options than ever to choose from, memberships are a great way to reward your most loyal customers. Even offering a small discount or other perk can go a long way toward maintaining a stable bottom line. Vine Gogh, a bar and art studio in Portland, put this feature to use with its Brush Club, who receive discounts on standard and specialty classes offered there. SimpleTix allows them to set limits on how many discounted tickets members receive, and to track how many discounts each member has redeemed. SimpleTix makes it easy for new members to register on your site and access the details of their membership at any time. Behind the scenes, you can easily view your members’ information and set up discounts on tickets to events hosted through SimpleTix. You can also communicate with your members at any time to let them know about special access or other perks related to their membership. There’s no one size fits all solution to member engagement, and SimpleTix allows you to create discounts that are specifically tailored to your audience. The more specific you can be, the more involved your members will be and the more they’ll reward it by purchasing tickets to your events. Selling 100 tickets at a $25 discount is better than selling 50 tickets at no discount. Richmond Visual Art Center had a large art show last November. They used memberships as a way to offer complimentary tickets to sponsors....

Design Trends

Build repeat customers with Stripe

  • SimpleTix Team
    by SimpleTix Team • January 24, 2018

DESIGN TRENDS January 24th, 2018 - Posted in Design Trends, Product News Build repeat customers with Stripe SimpleTix now supports the latest version of Stripe. Here are a few reasons why you should consider using it: It’s mobile responsive Offers the ability for your customers to save their credit cards Checkout  is 10x faster than PayPal If you use SimpleTix with Stripe, your repeat customers will now have the ability to securely save their credit cards with Stripe. When customers come back to your site to order tickets to the next event, Stripe will recognize them and offer to let them use their card on file. They can rest easy knowing that their identity will be confirmed through a text message verification code. Typing in a few numbers from a text message is much quicker and easier than entering the full credit credit card number, plus expiration, and security code. This faster checkout process will greatly decrease shopping cart abandonment, and increase your conversion rate. TicketsCaribbean is already using this integration to increase ticket sales from their mobile site. This site is a one-stop shop for all things entertainment in Aruba, the Dominican Republic, and other locations throughout the Caribbean. The company has many repeat customers from locals and tourists who frequent those destinations. Many of their ticket sales happen through their mobile site, which makes it even more of a hassle to enter credit card information. The Stripe integration allows customers to receive a text message when they are already on their phones and complete the purchase right then and there without having to open their wallets.

Company News

Combining Registration and Payment for a Club Event

  • SimpleTix Team
    by SimpleTix Team • January 8, 2018

It’s winter time in British Columbia and that means one thing — skiing! The Caledonia Nordic Ski Club is a community of more than 1,000 skiiers who share access to trails, equipment, and facilities in Prince George, British Columbia. The club holds events for its members throughout the year and recently used SimpleTix to move the registration process online to save time and money over other vendors. They were familiar with Square and were looking for a way to combine it with event registration for the Moonlight Snowshow event. SimpleTix allowed them to do that by providing a registration page that also collected payment at different tiers for club members and nonmembers. Canadian payment platforms like Beanstream and Moneris can take over a week to setup an account on. There’s also setup fees and monthly fees. With Square the new account took minutes to setup and there’s no setup or monthly fees. The club was able to set everything up themselves and said the process could not have gone more smoothly. “It took less than 10 minutes to setup our entire event page,” said John Bowes, Pesident of the Caledonia Nordic Ski Club. Through their SimpleTix account, the club can monitor registrations and payments in real-time and have that information available to check people in on the day of the event. The Caledonia Nordic Ski Club is one of many athletic groups that use SimpleTix to manage their event registrations. We offer the lowest prices in the industry and combine payment with event registration. For a club like this one, that means more of its members hard-earned money is going toward an unnecessary expense. The nonmember ticket price for the Moonlight Snowshoe is $25. The transaction fee on each  SimpleTix purchase is just $0.99, compared to $2.62 from Eventbrite. Money collected from ticket purchases is instantly...

Client Highlights

Coupon Vouchers Make Reselling a Breeze

  • Vikram Bodas
    by Vikram Bodas • September 6, 2017

Ticket vouchers provide a great opportunity to partner with business and other organizations to promote your events. But managing those vouchers can be a pain if you do not have the correct tools and process in place. James Bronner and Aron Kansal (SimpleTix CEO) The promo code feature in SimpleTix makes reselling a piece of cake — no matter if you are talking about 10 tickets or 10,000 tickets. Here’s how one of our clients used promo codes to boost attendance and increase their event’s footprint in the community: The Bronner Bros. International Beauty Show is the largest multicultural/multi-textural hair tradeshow in the United States. More than 30,000 people attend this event held over three days in Atlanta each year. The lineup includes competitions, professional education classes, and even musical performances. The show’s organizers partnered with hair salons around Atlanta to sell tickets. With so many attendees, keeping track of these third party sales would be a nightmare to do manually. SimpleTix streamlined the process for the show and its attendees. The SimpleTix Process Bronner Bros. used the coupon voucher feature in SimpleTix to generate a list of unique codes. A sample code is: 2d762a79c7. The codes were sent to a print shop and printed on scratch off cards that were placed at the salons. Clients purchased registrations at a participating salon and received a scratch off card when they did. Then, all each recipient had to do was visit the registration website listed on the card and enter their code at checkout. SimpleTix recognized the code and calculated a $0 registration fee. Like any other purchase, tickets were emailed right away and the registrant was added to the attendee list to receive email and SMS updates about the event. When it was time to enter the tradeshow, they scanned their tickets...

Client Highlights

Real-Time Conference Data with Google Drive and Zapier

  • Jenna Spinelle
    by Jenna Spinelle • December 3, 2016

When it comes to conference planning, the focus tends to be on pre-event planning. Are speakers lined up? What about vendors? What will attendees eat?Once the conference begins, however, things tend to be a free for all. Attendees are often free to attend whichever sessions they choose with no formal record of who goes where. That lack of data makes future planning difficult and forces organizers to rely on anecdotal evidence when estimating for future years. The Mid-South Minority Business Council Continuum (MMBC) turned to SimpleTix to help change that. We used Zapier to create a custom integration between SimpleTix and Google Drive, which allowed the consortium to track attendance at multiple sessions with the same ticket. The MMBC Continuum is one of the largest economic development conferences in the mid-south. It connects Fortune 500 CEOs and senior executives, renowned speakers, national thought leaders, and regional and local community leaders at its events throughout the year. Once a ticket is scanned at the event, data is sent to Zapier as an intermediary then to a Google spreadsheet that is updated in real-time as the event happens. If anyone had a question about who checked in where during the event, the spreadsheet could provide a quick answer. Looking forward, the data from the spreadsheet will allow for more complete analysis when planning next year’s event. The tickets are also able to be unscanned, which allows them to be used multiple times. MMBC used this feature for its VIP-level tickets and were able to use the same group of tickets over again. Tickets were scanned using mobile devices, which made it easy for staff to move around between sessions. This integration also supports multiple ticket types, which allows for varied pricing tiers, membership discounts, or other custom options for each event. SimpleTix is the only ticketing...

Event ticketing

How SimpleTix Used Surveys & Auto-Scheduling To Streamline A Property Insurance Event

  • Stefan Taylor
    by Stefan Taylor • November 28, 2016

Pacesetter Claims Service is a trusted property claims service that offers coverage across the U.S. They provide daily insurance claim services, catastrophe services, water damage mitigation, and other insurance adjustment offerings. Pacesetter ultimately provides homeowners and renters with essential insurance services. When Pacesetter chose to launch their 2nd Claims Conference using SimpleTix, we were thrilled to handle the event registration process for them. SimpleTix offered Pacesetter custom features like surveys and auto-scheduling to ensure they would make the most of their property insurance event. By integrating Pacesetter’s event registration portal with a survey feature, Pacesetter can ask event attendees important questions. More specifically, Pacesetter can now request the workshop/break-out session schedules of attendees. This helps Pacesetter determine the specific tracks that people plan to attend at their event. It also makes it easier for Pacesetter to interact directly with the insurance industry professionals who attend their conference. Pacesetter’s event attendees are also able to automatically schedule classes that are “grouped” together. For example, if a conference attendee chooses a “Part 1 class” to attend, that attendee would automatically be scheduled for the corresponding “Part 2” class as well. This auto-scheduling feature prevents people from signing up from too many “part 1” classes. It also prevents people from skipping the corresponding “part 2” classes when those classes are deemed necessary. Image: Hard Rock Hotel & Casino (Conference Location)   Attendee Workshop Selection In other words, auto-scheduling makes it easy for conference-goers to receive the full experience of events. Not to mention, it also helps companies like Pacesetter attract many more attendees at their events! And best of all, the custom survey and auto-scheduling features that are available to Pacesetter are also available to companies and individuals across the U.S, Canada, Australia, U.K, New Zealand and elsewhere. SimpleTix is used all around the world, and is available for virtually anyone to register an event in practically no time. It’s...

Client Highlights

SimpleTix strikes all the right notes at Casa de España en Minnesota’s...

  • Vikram Bodas
    by Vikram Bodas • February 8, 2016

Casa de España en Minnesota is a non-profit organization established to introduce Spanish-speaking culture to the Twin Cities. This year, they will present Minnesota’s first ‘International Spanish Music Festival,’ bringing a rich variety of Spanish & Latin American music to Minneapolis and St Paul over a 5-day festival spread across 2 weeks. With five musical performances featuring both classical and popular songs from Spain, Argentina, Peru and other Spanish speaking countries, this event is sure to attract a large and varied audience. SimpleTix was happy to create a unique ticketing interface for Casa de España en Minnesota, that’s as nuanced as the spread for the International Spanish Music Festival. The event site we created for them presents different pages for each of the 5 musical performances on the agenda, while letting users book tickets for any of the five performances on a single interface, in a single checkout. Users looking for tickets to the Spanish Music Festival are led to an introductory page describing each of the performances, from the classic Boccherini String Trios and Quartets, to a more contemporary 20th Century Art Songs selection from Spanish & Argentinian folk music. Users can then click through to each program’s page to read a detailed description of the performance, including the performers, venue and time. Users can choose how many tickets they want for each program (reduced prices are available for Casa de España members). Tickets for all the programs they select get added to a unified cart, so they only have to checkout a single time when they’re done shopping. The shopping process lets users checkout conveniently, since we accept all commonly used payment methods, including Paypal, Visa, Mastercard, and Amex. So sit back, relax and enjoy the haunting sounds of less-frequently heard Spanish music with Casa de España en Minnesota.

Client Highlights

Bnei Akiva – ticket tiers with a optional extra tickets.

  • Vikram Bodas
    by Vikram Bodas • January 22, 2016

Dynamically a number of tickets based on price tier SimpleTix’s complimentary ticketing system gets compliments from Bnei Akiva!Bnei Akiva is the largest religious Zionist youth movement in the world. SimpleTix is honored to help Bnei Akiva’s Los Angeles wing power Erev Gevura, 2016. Erev Gevura is the centrepiece of Shavua Gevura: A Week of Jewish Heroism. Erev Gevura highlights an inspiring Israeli individual/organization to an audience whose tickets help sponsor Bnei Akiva of Los Angeles’ core youth-oriented programs through the year. The Erev Gevura event, like many other of Bnei Akiva of Los Angeles’ events, has a tiered pricing system for admission. General admission tickets cost $150, and Benefactor passes go up to $10,000. The organization was keen to reward big ticket-purchasers with complimentary tickets. However, they also wanted to differentiate how they rewarded a ‘Benefactor’ who paid $10,000 for a ticket, versus, say, a ‘Supporter’ who paid $3,000. SimpleTix’s powerful customization capabilities let the organization easily offer 8 free tickets to Benefactors who paid a $10,000 admission; 6 free tickets to Patrons who paid $5,000 to attend the event, and so on. A few clicks on SimpleTix’s event registration & eticketing app let Bnei Akiva of Los Angeles set up a total of 5 different price-tiers, which were each rewarded with a different number of complimentary tickets! Users who purchased tickets to the event via SimpleTix automatically had the appropriate number of complimentary tickets added to their cart at the time of checkout. Users were then prompted to choose how many of their free tickets they’d like to redeem. In this way, SimpleTix’s unique registration format ensured that Bnei Akiva of Los Angeles minimized wastage from unused complimentary tickets. This in turn helped them fill more seats at the Erev Gevura event, which, in 2016, will honor the important...

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