Blog
Build repeat customers with Stripe
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DESIGN TRENDS January 24th, 2018 - Posted in Design Trends, Product News Build repeat customers with Stripe SimpleTix now supports the latest version of Stripe. Here are a few reasons why you should consider using it: It’s mobile responsive Offers the ability for your customers to save their credit cards Checkout is 10x faster than PayPal If you use SimpleTix with Stripe, your repeat customers will now have the ability to securely save their credit cards with Stripe. When customers come back to your site to order tickets to the next event, Stripe will recognize them and offer to let them use their card on file. They can rest easy knowing that their identity will be confirmed through a text message verification code. Typing in a few numbers from a text message is much quicker and easier than entering the full credit credit card number, plus expiration, and security code. This faster checkout process will greatly decrease shopping cart abandonment, and increase your conversion rate. TicketsCaribbean is already using this integration to increase ticket sales from their mobile site. This site is a one-stop shop for all things entertainment in Aruba, the Dominican Republic, and other locations throughout the Caribbean. The company has many repeat customers from locals and tourists who frequent those destinations. Many of their ticket sales happen through their mobile site, which makes it even more of a hassle to enter credit card information. The Stripe integration allows customers to receive a text message when they are already on their phones and complete the purchase right then and there without having to open their wallets.
Combining Registration and Payment for a Club Event
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It’s winter time in British Columbia and that means one thing — skiing! The Caledonia Nordic Ski Club is a community of more than 1,000 skiiers who share access to trails, equipment, and facilities in Prince George, British Columbia. The club holds events for its members throughout the year and recently used SimpleTix to move the registration process online to save time and money over other vendors. They were familiar with Square and were looking for a way to combine it with event registration for the Moonlight Snowshow event. SimpleTix allowed them to do that by providing a registration page that also collected payment at different tiers for club members and nonmembers. Canadian payment platforms like Beanstream and Moneris can take over a week to setup an account on. There’s also setup fees and monthly fees. With Square the new account took minutes to setup and there’s no setup or monthly fees. The club was able to set everything up themselves and said the process could not have gone more smoothly. “It took less than 10 minutes to setup our entire event page,” said John Bowes, Pesident of the Caledonia Nordic Ski Club. Through their SimpleTix account, the club can monitor registrations and payments in real-time and have that information available to check people in on the day of the event. The Caledonia Nordic Ski Club is one of many athletic groups that use SimpleTix to manage their event registrations. We offer the lowest prices in the industry and combine payment with event registration. For a club like this one, that means more of its members hard-earned money is going toward an unnecessary expense. The nonmember ticket price for the Moonlight Snowshoe is $25. The transaction fee on each SimpleTix purchase is just $0.99, compared to $2.62 from Eventbrite. Money collected from ticket purchases is instantly...
Coupon Vouchers Make Reselling a Breeze
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Ticket vouchers provide a great opportunity to partner with business and other organizations to promote your events. But managing those vouchers can be a pain if you do not have the correct tools and process in place. James Bronner and Aron Kansal (SimpleTix CEO) The promo code feature in SimpleTix makes reselling a piece of cake — no matter if you are talking about 10 tickets or 10,000 tickets. Here’s how one of our clients used promo codes to boost attendance and increase their event’s footprint in the community: The Bronner Bros. International Beauty Show is the largest multicultural/multi-textural hair tradeshow in the United States. More than 30,000 people attend this event held over three days in Atlanta each year. The lineup includes competitions, professional education classes, and even musical performances. The show’s organizers partnered with hair salons around Atlanta to sell tickets. With so many attendees, keeping track of these third party sales would be a nightmare to do manually. SimpleTix streamlined the process for the show and its attendees. The SimpleTix Process Bronner Bros. used the coupon voucher feature in SimpleTix to generate a list of unique codes. A sample code is: 2d762a79c7. The codes were sent to a print shop and printed on scratch off cards that were placed at the salons. Clients purchased registrations at a participating salon and received a scratch off card when they did. Then, all each recipient had to do was visit the registration website listed on the card and enter their code at checkout. SimpleTix recognized the code and calculated a $0 registration fee. Like any other purchase, tickets were emailed right away and the registrant was added to the attendee list to receive email and SMS updates about the event. When it was time to enter the tradeshow, they scanned their tickets...
Real-Time Conference Data with Google Drive and Zapier
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When it comes to conference planning, the focus tends to be on pre-event planning. Are speakers lined up? What about vendors? What will attendees eat?Once the conference begins, however, things tend to be a free for all. Attendees are often free to attend whichever sessions they choose with no formal record of who goes where. That lack of data makes future planning difficult and forces organizers to rely on anecdotal evidence when estimating for future years. The Mid-South Minority Business Council Continuum (MMBC) turned to SimpleTix to help change that. We used Zapier to create a custom integration between SimpleTix and Google Drive, which allowed the consortium to track attendance at multiple sessions with the same ticket. The MMBC Continuum is one of the largest economic development conferences in the mid-south. It connects Fortune 500 CEOs and senior executives, renowned speakers, national thought leaders, and regional and local community leaders at its events throughout the year. Once a ticket is scanned at the event, data is sent to Zapier as an intermediary then to a Google spreadsheet that is updated in real-time as the event happens. If anyone had a question about who checked in where during the event, the spreadsheet could provide a quick answer. Looking forward, the data from the spreadsheet will allow for more complete analysis when planning next year’s event. The tickets are also able to be unscanned, which allows them to be used multiple times. MMBC used this feature for its VIP-level tickets and were able to use the same group of tickets over again. Tickets were scanned using mobile devices, which made it easy for staff to move around between sessions. This integration also supports multiple ticket types, which allows for varied pricing tiers, membership discounts, or other custom options for each event. SimpleTix is the only ticketing...
How SimpleTix Used Surveys & Auto-Scheduling To Streamline A Property Insurance Event
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Pacesetter Claims Service is a trusted property claims service that offers coverage across the U.S. They provide daily insurance claim services, catastrophe services, water damage mitigation, and other insurance adjustment offerings. Pacesetter ultimately provides homeowners and renters with essential insurance services. When Pacesetter chose to launch their 2nd Claims Conference using SimpleTix, we were thrilled to handle the event registration process for them. SimpleTix offered Pacesetter custom features like surveys and auto-scheduling to ensure they would make the most of their property insurance event. By integrating Pacesetter’s event registration portal with a survey feature, Pacesetter can ask event attendees important questions. More specifically, Pacesetter can now request the workshop/break-out session schedules of attendees. This helps Pacesetter determine the specific tracks that people plan to attend at their event. It also makes it easier for Pacesetter to interact directly with the insurance industry professionals who attend their conference. Pacesetter’s event attendees are also able to automatically schedule classes that are “grouped” together. For example, if a conference attendee chooses a “Part 1 class” to attend, that attendee would automatically be scheduled for the corresponding “Part 2” class as well. This auto-scheduling feature prevents people from signing up from too many “part 1” classes. It also prevents people from skipping the corresponding “part 2” classes when those classes are deemed necessary. Image: Hard Rock Hotel & Casino (Conference Location) Attendee Workshop Selection In other words, auto-scheduling makes it easy for conference-goers to receive the full experience of events. Not to mention, it also helps companies like Pacesetter attract many more attendees at their events! And best of all, the custom survey and auto-scheduling features that are available to Pacesetter are also available to companies and individuals across the U.S, Canada, Australia, U.K, New Zealand and elsewhere. SimpleTix is used all around the world, and is available for virtually anyone to register an event in practically no time. It’s...
SimpleTix strikes all the right notes at Casa de España en Minnesota’s...
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Casa de España en Minnesota is a non-profit organization established to introduce Spanish-speaking culture to the Twin Cities. This year, they will present Minnesota’s first ‘International Spanish Music Festival,’ bringing a rich variety of Spanish & Latin American music to Minneapolis and St Paul over a 5-day festival spread across 2 weeks. With five musical performances featuring both classical and popular songs from Spain, Argentina, Peru and other Spanish speaking countries, this event is sure to attract a large and varied audience. SimpleTix was happy to create a unique ticketing interface for Casa de España en Minnesota, that’s as nuanced as the spread for the International Spanish Music Festival. The event site we created for them presents different pages for each of the 5 musical performances on the agenda, while letting users book tickets for any of the five performances on a single interface, in a single checkout. Users looking for tickets to the Spanish Music Festival are led to an introductory page describing each of the performances, from the classic Boccherini String Trios and Quartets, to a more contemporary 20th Century Art Songs selection from Spanish & Argentinian folk music. Users can then click through to each program’s page to read a detailed description of the performance, including the performers, venue and time. Users can choose how many tickets they want for each program (reduced prices are available for Casa de España members). Tickets for all the programs they select get added to a unified cart, so they only have to checkout a single time when they’re done shopping. The shopping process lets users checkout conveniently, since we accept all commonly used payment methods, including Paypal, Visa, Mastercard, and Amex. So sit back, relax and enjoy the haunting sounds of less-frequently heard Spanish music with Casa de España en Minnesota.
Bnei Akiva – ticket tiers with a optional extra tickets.
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Dynamically a number of tickets based on price tier SimpleTix’s complimentary ticketing system gets compliments from Bnei Akiva!Bnei Akiva is the largest religious Zionist youth movement in the world. SimpleTix is honored to help Bnei Akiva’s Los Angeles wing power Erev Gevura, 2016. Erev Gevura is the centrepiece of Shavua Gevura: A Week of Jewish Heroism. Erev Gevura highlights an inspiring Israeli individual/organization to an audience whose tickets help sponsor Bnei Akiva of Los Angeles’ core youth-oriented programs through the year. The Erev Gevura event, like many other of Bnei Akiva of Los Angeles’ events, has a tiered pricing system for admission. General admission tickets cost $150, and Benefactor passes go up to $10,000. The organization was keen to reward big ticket-purchasers with complimentary tickets. However, they also wanted to differentiate how they rewarded a ‘Benefactor’ who paid $10,000 for a ticket, versus, say, a ‘Supporter’ who paid $3,000. SimpleTix’s powerful customization capabilities let the organization easily offer 8 free tickets to Benefactors who paid a $10,000 admission; 6 free tickets to Patrons who paid $5,000 to attend the event, and so on. A few clicks on SimpleTix’s event registration & eticketing app let Bnei Akiva of Los Angeles set up a total of 5 different price-tiers, which were each rewarded with a different number of complimentary tickets! Users who purchased tickets to the event via SimpleTix automatically had the appropriate number of complimentary tickets added to their cart at the time of checkout. Users were then prompted to choose how many of their free tickets they’d like to redeem. In this way, SimpleTix’s unique registration format ensured that Bnei Akiva of Los Angeles minimized wastage from unused complimentary tickets. This in turn helped them fill more seats at the Erev Gevura event, which, in 2016, will honor the important...
How Theatres can Boost Profits and Save Time with Instant Gift Certificates
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In the competitive world of live, interactive theatre and entertainment, finding new ways to entice your audience is crucial. Not only do you have to produce cutting-edge entertainment that keeps audiences coming back for more; you have to develop a seamless ticketing experience on your website. With more and more audience members searching for entertainment and booking tickets online, it’s imperative to provide exciting offers that are easy to take advantage of right from your website. One of the most effective ways to increase profits is by offering digital gift certificates during checkout. Gift certificates inspire ticket buyers to consider friends and family when making their purchase. Tickets to a live show are a wonderful gift for birthdays, anniversaries, retirement and bachelor/bachelorette parties. The simple act of offering a gift certificate during the checkout process makes your audience start thinking about all the people in their life who would enjoy seeing a show. Your job, as a dinner theatre or interactive entertainment group with a growing web presence, is to make gift certificate purchases easy to process for your staff and easy to purchase for your audience. One of the best ways to do this is with SimpleTix gift certificate codes. SimpleTix allows you to sell gift certificates on your website in the same way that you sell tickets to shows. This automatic, error-proof feature generates a unique gift code at checkout, which clients can immediately share as a gift with their loved one or colleague. With gift certificates, there’s always room for error. Staff might accidentally enter a code twice, or enter the wrong code altogether. What’s more, it can take hours out of your staff’s already-busy day to manually process gift certificate orders. Because SimpleTix instantly generates a unique & single use gift certificate code at the time...
How to Use Square to Sell Event Tickets: Online, In-Person, and At...
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How to Use Square to Sell Event Tickets: Online, In-Person, and At the Gate If you’re looking for square event ticketing, you probably want one thing: a simple way to sell tickets online, take payments in person, and keep lines moving at the door. That’s where SimpleTix fits. It gives you online ticketing, box office tools, and a direct Square connection for POS, gift cards, and catalog upsells. You also get same-day payouts, no contracts, and pricing that stays easy to understand: $0.79 + 2% per ticket. Whether you run a festival, museum, class, farm, or live event, the goal is the same. You need ticketing that works before the event, during the event, and at the gate. SimpleTix helps you do all three without piling on extra complexity. Get started — $0.79 + 2% per ticket Why square event ticketing matters for modern events Square can be a useful option for event organizers who already use it in other parts of their business. Adding ticket sales through a platform that works with Square can make operations feel more connected. SimpleTix supports Square for ticketing-related workflows, including POS, gift cards, and catalog upsells. You can sell tickets online, sell them in person through the Organizer app, and use Square for gift cards and catalog-based add-ons. That said, this is not just about payments. It’s about workflow. You want one setup for advance sales, walk-ups, scanning, and add-on revenue. SimpleTix gives you that without a monthly subscription. Learn more on our hub page for Square ticketing software. Sell tickets online with Square and SimpleTix Online sales are where most events start. But many organizers hit friction fast. They need a checkout that looks professional, supports mobile buyers, and doesn’t make setup a project. With SimpleTix, you can create event pages, embed...
What Are You Using for Your Oktoberfest Ticketing App?
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Your Oktoberfest event is a chance to show your local area how to enjoy a good brew. Restaurants, concert halls, bars and more all use Oktoberfest as a reason to get people out of the house and into their venue. If you’re making the most of Oktoberfest as an event promoter, you’re putting a lot of trust in your ticketing app. Long gone are the days of the box office or ticket counter. Your customers want and expect mobile access to their tickets, and during a busy event your staff wants to scan tickets as quickly as possible. The current options are typically form sites, but these ticketing app solutions don’t have much to offer. Wufoo doesn’t offer scannable tickets. EventBrite has high prices (and they pummel your customers with additional email campaigns that have nothing to do with your business.) It’s not technically spam – but it’s just as annoying. With SimpleTix as your Oktoberfest Ticketing app, you can create scannable mobile tickets that keep the event check-ins easy for your staff and the party going for attendees. SimpleTix is used by small (200 or less tickets) and large (6,000+) ticket festivals from the United States to Australia. Here’s why SimpleTix makes sense: Maintain your own branding and design.Your venue or organization has a look and feel all its own. With SimpleTix as your Oktoberfest ticketing app you can maintain total control over the graphics, colors and images in your mobile ticketing. Get your funds as soon as attendees pay.Your presale ticket sales can go directly into your account for promotion funds and other expenses. There’s no delayed payments or deductions, and you can use your own merchant account, Paypal or both. Empower your staff with multiple users.During a busy season like Oktoberfest, you’ll want to delegate as much...
5 Event Trends in the Resort Space
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Whether your resort space is well known for hosting events or you’re ready to grow that reputation, there are multiple event trends that you need to be aware of. Implementing these trends help you make the event easier on your staff, more enjoyable for your guests and more profitable for your organization. Ordering Tickets Online Adapting to consumer trends is part of staying in business, and online ordering is a must in the resort industry. Accept for a fact that your prospects are comparison shopping, searching social media sites and expecting online ordering. As a resort vendor, you have to provide an online ordering experience that meets two goals – it helps your clients register for your event and it helps your staff keep track of attendance and better prepare for the event’s start. When your online ordering process goes smoothly, everyone benefits. Offering Season Passes Season passes are a no brainer for resorts – and are essential if you run a seasonal business. Online technology has made it even easier for your business to create, promote and profit from the seasonal pass model. Seasonal passes are a win-win-win for your resort – you get additional incoming traffic from seasonal pass searchers online, your customers get to enjoy your resort year round and your business benefits from repeat attendees. Someone who may start out as a one-time attendee for an event may start coming back to a resort again and again with the right season pass offer. Making Passes Mobile Friendly Combining the convenience of online access with the savings of season passes, mobile passes are a must for modern resorts. Event attendees are using their mobile devices throughout the course of an event, so why not make attendance convenient for them? Mobile passes can speed check-ins and improve the...
How to Really Boost Event Ticket Sales Online
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Social media has changed the way that people experience events – but that doesn’t mean that event promotion has got any easier. Setting up a Twitter account or Facebook ad is one thing, but seeing measurable results in ticket sales is another. Starting early with promotion is more important now than ever before. The accessibility of social media has lured some event promoters into a reliance on immediacy. With a few clicks and some funds spent on advertising, they can get their event in front of thousands of targeted social media fans. However, getting in front of a social media audience isn’t as valuable as you think. When your social media promotions are short sighted, your event gets lost in the social media clutter. You have to take a multi-technique and phased approach to event marketing to boost your sales. Visibility of your event is built in layers. Here’s the pre-event, during event and post-event techniques that really boost ticket event sales online. BEFORE THE EVENT Define a hashtag for your event. This might have seemed frivolous just a few years ago, but it’s now become an essential for event marketing. Your attendees want to participate in the event on social media. It’s part of the experience of attending an event – and essential one at that. It brings together a feeling of community whether you’re hosting a conference or a concert. Don’t disappoint your audience or leave hashtag creation up to the masses (because it will happen). Select a unique hashtag and start promoting it early and often. Incorporate it into marketing materials and encourage any event social media ambassadors to start using it immediately. Curate and share content that will draw in your audience. Social media is fueled by content. During the course of your event, your attendees,...