Blog
General Admission Tickets from a Seating Chart
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United Soccer Africa wanted to host a game at the Atlanta Silverbacks Park but knew the venue had limited standing areas to view the game, potentially creating an issue for selling general admission tickets. SimpleTix created a way to list the general admission tickets on the interactive seat map. Patrons can select the section they want and go right to the general admission ticket ordering screen. Here's how it works: Customers can see both reserved and general admission (standing) tickets on one convenient page and click the section in which they want to purchase tickets. General Admission Ticket Selection This mix of reserved and general admission seating is a great option for sports venues that offer both seat types. It allows you to manage your seats in one place, and give your customers can see all availability on one page and make the choice that’s best for their needs. This set up can easily be copied from one event to another for easy access to your entire season. Create your event with pick-your-own seating
Client visit with London’s Top Murder Mystery Dinner
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SimpleTix Founder Aron Kansal recently visited SimpleTix client Murder Mystery Events Limited. Aron and Murder Mystery Events founder Mark attended a Saturday night Sherlock Holmes production at the appropriately-named Sherlock Holmes Hotel on Baker Street in London. Murder Mystery Events combines interactive entertainment with full-course dinners at locations all over London, creating a unique and unforgettable experience for its customers. In addition to pre-arranged events, murder mystery dinners are fun and creative ideas for: Birthday parties Conferences and corporate events Reunions and family functions Date night Mark at Murder Mystery Events discovered SimpleTix through another SimpleTix client the Interactive Theater, which holds comedy performances throughout London. These are just two examples of the endless possibilities for using SimpleTix in an interactive theater setting. SimpleTix can be fully customized to accommodate dining preferences and other unique features required for these special performances. And, SimpleTix allows you to use data to to create lasting memories for your patrons. Add to the experience your guests have by capturing their information in SimpleTix, where you can review it before the show and personalize the performance for them.
February new features: Survey Questions, Easy Entry, eTicket Random Banners
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ometimes you need to ask questions per each ticket ordered, however there’s also times where you only need to ask one time for whole order. At SimpleTix we give you the flexibility to do it either way. You can now ask survey questions at the order level. These questions can be displayed in 1 of 3 places: On the shopping cart page On the checkout page Or After the checkout page, when the order is complete The number one benefit: Now you can require someone to fill out import survey questions before they complete their order. Here's an example where we're asking two questions on the checkout page. Easy Entry Get Big Updates (Android) If you scan an eTicket where the end-user has not paid, you will now get a warning that includes the amount due. If you have a discounted section for students, seniors, or military you can set “Check Id” on that price tier. Later when you scan a ticket from that price tier you will get an alert to check their ID after you scan their eTicket. After admitting a ticket you will now see more information, including: name, event title, and section. Rotating Banner Advertisements on your eTickets New images in e-Ticket layout AF. Event banner (top left) Section Image (top right) Additional Event Banner (bottom left) Use the “Additional Event Banner” to showcase your sponsors. You can upload any number of banner images. At the time of generating the e-Tickets we will pick a banner at random and set that as your footer banner. If you have many sponsors and you would like them all to get publicity this is ideal. We recommend this compared to making on banner where all of the sponsors have tiny – hard to see – logos.
SimpleTix strikes all the right notes at Casa de España en Minnesota’s...
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Casa de España en Minnesota is a non-profit organization established to introduce Spanish-speaking culture to the Twin Cities. This year, they will present Minnesota’s first ‘International Spanish Music Festival,’ bringing a rich variety of Spanish & Latin American music to Minneapolis and St Paul over a 5-day festival spread across 2 weeks. With five musical performances featuring both classical and popular songs from Spain, Argentina, Peru and other Spanish speaking countries, this event is sure to attract a large and varied audience. SimpleTix was happy to create a unique ticketing interface for Casa de España en Minnesota, that’s as nuanced as the spread for the International Spanish Music Festival. The event site we created for them presents different pages for each of the 5 musical performances on the agenda, while letting users book tickets for any of the five performances on a single interface, in a single checkout. Users looking for tickets to the Spanish Music Festival are led to an introductory page describing each of the performances, from the classic Boccherini String Trios and Quartets, to a more contemporary 20th Century Art Songs selection from Spanish & Argentinian folk music. Users can then click through to each program’s page to read a detailed description of the performance, including the performers, venue and time. Users can choose how many tickets they want for each program (reduced prices are available for Casa de España members). Tickets for all the programs they select get added to a unified cart, so they only have to checkout a single time when they’re done shopping. The shopping process lets users checkout conveniently, since we accept all commonly used payment methods, including Paypal, Visa, Mastercard, and Amex. So sit back, relax and enjoy the haunting sounds of less-frequently heard Spanish music with Casa de España en Minnesota.
How to Build Brand Awareness Through Festivals
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Whether your festival features live music, local craft beers or performance art, SimpleTix can help you boost brand recognition as you bring together like-minded people from all over the world. On a recent trip to New Zealand, SimpleTix staff met with festival producers and event planners to find out how they could better serve their clients in the rapidly growing festival market. The answer was clear. When bringing people together through the power of festival, brands were looking for… (more…)
Bnei Akiva – ticket tiers with a optional extra tickets.
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Dynamically a number of tickets based on price tier SimpleTix’s complimentary ticketing system gets compliments from Bnei Akiva!Bnei Akiva is the largest religious Zionist youth movement in the world. SimpleTix is honored to help Bnei Akiva’s Los Angeles wing power Erev Gevura, 2016. Erev Gevura is the centrepiece of Shavua Gevura: A Week of Jewish Heroism. Erev Gevura highlights an inspiring Israeli individual/organization to an audience whose tickets help sponsor Bnei Akiva of Los Angeles’ core youth-oriented programs through the year. The Erev Gevura event, like many other of Bnei Akiva of Los Angeles’ events, has a tiered pricing system for admission. General admission tickets cost $150, and Benefactor passes go up to $10,000. The organization was keen to reward big ticket-purchasers with complimentary tickets. However, they also wanted to differentiate how they rewarded a ‘Benefactor’ who paid $10,000 for a ticket, versus, say, a ‘Supporter’ who paid $3,000. SimpleTix’s powerful customization capabilities let the organization easily offer 8 free tickets to Benefactors who paid a $10,000 admission; 6 free tickets to Patrons who paid $5,000 to attend the event, and so on. A few clicks on SimpleTix’s event registration & eticketing app let Bnei Akiva of Los Angeles set up a total of 5 different price-tiers, which were each rewarded with a different number of complimentary tickets! Users who purchased tickets to the event via SimpleTix automatically had the appropriate number of complimentary tickets added to their cart at the time of checkout. Users were then prompted to choose how many of their free tickets they’d like to redeem. In this way, SimpleTix’s unique registration format ensured that Bnei Akiva of Los Angeles minimized wastage from unused complimentary tickets. This in turn helped them fill more seats at the Erev Gevura event, which, in 2016, will honor the important...
5 Check-in Problems to Avoid at your Next Event
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Registration is one of the most important aspects of your entire event. When attendees first arrive at your venue, the experience they have during check-in sets the stage for the rest of the event. If things feel disorganized, they have to wait in long lines, or they’re confused as to where to go, it can create a bad impression that’s nearly impossible to undo. Here are the 5 most common problems that occur during event check-in, how to avoid them, and what to do instead: (more…)
3 Reasons to Choose SimpleTix Over Weblink for Your Next Non-Profit Event
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Is your organization making the most of your DonorPerfect membership? If you’re not taking advantage of the many DonorPerfect partnerships that have recently become available to you, you could be missing out on lucrative fundraising opportunities for your nonprofit organization. Recently, DonorPerfect launched DP Connect, a network of cutting-edge tools, apps, and solutions to help nonprofits make the most of their DonorPerfect software. (more…)
How Theatres can Boost Profits and Save Time with Instant Gift Certificates
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In the competitive world of live, interactive theatre and entertainment, finding new ways to entice your audience is crucial. Not only do you have to produce cutting-edge entertainment that keeps audiences coming back for more; you have to develop a seamless ticketing experience on your website. With more and more audience members searching for entertainment and booking tickets online, it’s imperative to provide exciting offers that are easy to take advantage of right from your website. One of the most effective ways to increase profits is by offering digital gift certificates during checkout. Gift certificates inspire ticket buyers to consider friends and family when making their purchase. Tickets to a live show are a wonderful gift for birthdays, anniversaries, retirement and bachelor/bachelorette parties. The simple act of offering a gift certificate during the checkout process makes your audience start thinking about all the people in their life who would enjoy seeing a show. Your job, as a dinner theatre or interactive entertainment group with a growing web presence, is to make gift certificate purchases easy to process for your staff and easy to purchase for your audience. One of the best ways to do this is with SimpleTix gift certificate codes. SimpleTix allows you to sell gift certificates on your website in the same way that you sell tickets to shows. This automatic, error-proof feature generates a unique gift code at checkout, which clients can immediately share as a gift with their loved one or colleague. With gift certificates, there’s always room for error. Staff might accidentally enter a code twice, or enter the wrong code altogether. What’s more, it can take hours out of your staff’s already-busy day to manually process gift certificate orders. Because SimpleTix instantly generates a unique & single use gift certificate code at the time...
Gift Card Backend Fullfillment
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anier Islands has been using SimpleTix to sell tickets online for four years now. They sell tickets for Beach Access, Winter Activities, and Summer Concerts throughout the year. They recently began selling gift cards during the holiday season. Each gift card is physically mailed out to the buyer by a an order fulfillment department. This department is different from the events department so they do not normally access the SimpleTix system. Every Event is Unique At SimpleTix many of our clients have unique business requirements. To support the special cases, we built-in a feature called “web hooks”. Usingweb hooks we can setup all of the business rules and processes without effecting the core SimpleTix platform. For Lanier Islands we setup a web hook that scans each order to see if it contains a gift card. Special Order Fulfillment Alerts When an order is found to contain an a gift card we email the order fulfillment team. This email contains the specific gift cards to mail as well as the shipping address. Order fulfillment team does not have to keep checking all incoming orders Mobile & tablet friendly – so staff any simply check their devices Order fulfillment team does not need access to the SimpleTix site No additonal personnel training is needed
How to Integrate Online Ticketing with Physical Wristbands and Badges
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You know that your job as an event promoter begins long before you open your doors - but did you know it requires you to think just like your attendees? While you may think that your upcoming event is a must attend, they won’t know about it until you start promoting. These days the vast majority of that promotion starts with setting up your event website and getting connected on social media.
How to Use Square at Your Event Gate for Last Minute Tickets
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The old saying goes that it’s not over till the fat lady sings. And with integration between Square and SimpleTix, your event sales won't be over until you say so. You can easily accommodate last minute ticket sales by working with our Square integration. While selling out your event well in advance might be your goal, making it easy for last minute or on the spot ticket sales can boost your box office returns. Whether you’re hosting a charity dinner and show or a multi-day film festival, accommodating last minute sales is possible by using SimpleTix and Square. SimpleTix is online ticketing software that offers a turnkey solution for live performance and event ticketing. With tools to promote events, sell tickets through the web and on mobile, scan and validate tickets and better understand your traffic and sales, it’s an all in one tool for event promoters. With the addition of Square as a POS vendor, SimpleTix can become a last minute ticket provider right at your event gate. There’s no need to download another app or have your attendee open up your event website on their phone or on a computer. Here’s how it works: Connect SimpleTix to your square account by logging into your settings and options on SimpleTix. Click Plugins, then Point of Sale. Select Square. Complete the set up process between SimpleTix and Square - here’s where our two apps shake hands and get to know one another. Then you can create an item in Square for each of the dates available for the event, at price tiers that you select. SimpleTix is able to handle different pricing hierarchies and even multiple events on the same day (like with a film festival). At the event gate, login to your Square account and then select the ticket...