Blog
How SimpleTix Used Surveys & Auto-Scheduling To Streamline A Property Insurance Event
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Pacesetter Claims Service is a trusted property claims service that offers coverage across the U.S. They provide daily insurance claim services, catastrophe services, water damage mitigation, and other insurance adjustment offerings. Pacesetter ultimately provides homeowners and renters with essential insurance services. When Pacesetter chose to launch their 2nd Claims Conference using SimpleTix, we were thrilled to handle the event registration process for them. SimpleTix offered Pacesetter custom features like surveys and auto-scheduling to ensure they would make the most of their property insurance event. By integrating Pacesetter’s event registration portal with a survey feature, Pacesetter can ask event attendees important questions. More specifically, Pacesetter can now request the workshop/break-out session schedules of attendees. This helps Pacesetter determine the specific tracks that people plan to attend at their event. It also makes it easier for Pacesetter to interact directly with the insurance industry professionals who attend their conference. Pacesetter’s event attendees are also able to automatically schedule classes that are “grouped” together. For example, if a conference attendee chooses a “Part 1 class” to attend, that attendee would automatically be scheduled for the corresponding “Part 2” class as well. This auto-scheduling feature prevents people from signing up from too many “part 1” classes. It also prevents people from skipping the corresponding “part 2” classes when those classes are deemed necessary. Image: Hard Rock Hotel & Casino (Conference Location) Attendee Workshop Selection In other words, auto-scheduling makes it easy for conference-goers to receive the full experience of events. Not to mention, it also helps companies like Pacesetter attract many more attendees at their events! And best of all, the custom survey and auto-scheduling features that are available to Pacesetter are also available to companies and individuals across the U.S, Canada, Australia, U.K, New Zealand and elsewhere. SimpleTix is used all around the world, and is available for virtually anyone to register an event in practically no time. It’s...
VW Festival in Wales using CodeReadR and SimpleTix
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As an event planner, some things — like the strength ofWi-Fi or cell phone reception — are not always in your control. The SimpleTix integration with CodeReadR is one solution to this problem. CodeReadR is an app that you can install on any Android or iOS device. The CodeReadR team tests their app on hundreds of different types of devices to ensue compatibility. It was recently used by the Dubs at the Castle VW Show, a classic Voklswagon car expo and camping event, held each July in Monmouthshire, Wales. The Monmouthshire area has poor cell reception, which meant organizer Nigel had a difficult time scanning tickets. Prior to the event, Nigel went to the SimpleTix’s attendee list screen and clicked the option to download the list for CodeReadR. From there, he logged into his CodeReadR account and imported the list. (Here’s a step by step video on how to do that) He was able to use CodeReadR to scan tickets based on the downloaded list without WiFi or 3G/4G service. The staff used a sport band around the their scanning device so they did not have to hold it while scanning tickets. This provided additional comfort and flexibility during the scanning process. The festival, which brings thousands of VW enthusiasts to Wales each year, also utilized a WiFi hotspot to sync data across devices every 15 minutes throughout the day. The festival also used a Motorola DS6878 scanner. Its wireless capability allowed staff to easily move between cars as they entered the festival. These scanners last all day on a single charge, and can be recharged with portable USB power adapters. At the end of the festival, data was uploaded back into SimpleTix to provide an accurate attendance count and allow for post-event communication with participants.
General Admission Tickets from a Seating Chart
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United Soccer Africa wanted to host a game at the Atlanta Silverbacks Park but knew the venue had limited standing areas to view the game, potentially creating an issue for selling general admission tickets. SimpleTix created a way to list the general admission tickets on the interactive seat map. Patrons can select the section they want and go right to the general admission ticket ordering screen. Here's how it works: Customers can see both reserved and general admission (standing) tickets on one convenient page and click the section in which they want to purchase tickets. General Admission Ticket Selection This mix of reserved and general admission seating is a great option for sports venues that offer both seat types. It allows you to manage your seats in one place, and give your customers can see all availability on one page and make the choice that’s best for their needs. This set up can easily be copied from one event to another for easy access to your entire season. Create your event with pick-your-own seating
Client visit with London’s Top Murder Mystery Dinner
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SimpleTix Founder Aron Kansal recently visited SimpleTix client Murder Mystery Events Limited. Aron and Murder Mystery Events founder Mark attended a Saturday night Sherlock Holmes production at the appropriately-named Sherlock Holmes Hotel on Baker Street in London. Murder Mystery Events combines interactive entertainment with full-course dinners at locations all over London, creating a unique and unforgettable experience for its customers. In addition to pre-arranged events, murder mystery dinners are fun and creative ideas for: Birthday parties Conferences and corporate events Reunions and family functions Date night Mark at Murder Mystery Events discovered SimpleTix through another SimpleTix client the Interactive Theater, which holds comedy performances throughout London. These are just two examples of the endless possibilities for using SimpleTix in an interactive theater setting. SimpleTix can be fully customized to accommodate dining preferences and other unique features required for these special performances. And, SimpleTix allows you to use data to to create lasting memories for your patrons. Add to the experience your guests have by capturing their information in SimpleTix, where you can review it before the show and personalize the performance for them.
February new features: Survey Questions, Easy Entry, eTicket Random Banners
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ometimes you need to ask questions per each ticket ordered, however there’s also times where you only need to ask one time for whole order. At SimpleTix we give you the flexibility to do it either way. You can now ask survey questions at the order level. These questions can be displayed in 1 of 3 places: On the shopping cart page On the checkout page Or After the checkout page, when the order is complete The number one benefit: Now you can require someone to fill out import survey questions before they complete their order. Here's an example where we're asking two questions on the checkout page. Easy Entry Get Big Updates (Android) If you scan an eTicket where the end-user has not paid, you will now get a warning that includes the amount due. If you have a discounted section for students, seniors, or military you can set “Check Id” on that price tier. Later when you scan a ticket from that price tier you will get an alert to check their ID after you scan their eTicket. After admitting a ticket you will now see more information, including: name, event title, and section. Rotating Banner Advertisements on your eTickets New images in e-Ticket layout AF. Event banner (top left) Section Image (top right) Additional Event Banner (bottom left) Use the “Additional Event Banner” to showcase your sponsors. You can upload any number of banner images. At the time of generating the e-Tickets we will pick a banner at random and set that as your footer banner. If you have many sponsors and you would like them all to get publicity this is ideal. We recommend this compared to making on banner where all of the sponsors have tiny – hard to see – logos.
SimpleTix strikes all the right notes at Casa de España en Minnesota’s...
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Casa de España en Minnesota is a non-profit organization established to introduce Spanish-speaking culture to the Twin Cities. This year, they will present Minnesota’s first ‘International Spanish Music Festival,’ bringing a rich variety of Spanish & Latin American music to Minneapolis and St Paul over a 5-day festival spread across 2 weeks. With five musical performances featuring both classical and popular songs from Spain, Argentina, Peru and other Spanish speaking countries, this event is sure to attract a large and varied audience. SimpleTix was happy to create a unique ticketing interface for Casa de España en Minnesota, that’s as nuanced as the spread for the International Spanish Music Festival. The event site we created for them presents different pages for each of the 5 musical performances on the agenda, while letting users book tickets for any of the five performances on a single interface, in a single checkout. Users looking for tickets to the Spanish Music Festival are led to an introductory page describing each of the performances, from the classic Boccherini String Trios and Quartets, to a more contemporary 20th Century Art Songs selection from Spanish & Argentinian folk music. Users can then click through to each program’s page to read a detailed description of the performance, including the performers, venue and time. Users can choose how many tickets they want for each program (reduced prices are available for Casa de España members). Tickets for all the programs they select get added to a unified cart, so they only have to checkout a single time when they’re done shopping. The shopping process lets users checkout conveniently, since we accept all commonly used payment methods, including Paypal, Visa, Mastercard, and Amex. So sit back, relax and enjoy the haunting sounds of less-frequently heard Spanish music with Casa de España en Minnesota.
How to Build Brand Awareness Through Festivals
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Whether your festival features live music, local craft beers or performance art, SimpleTix can help you boost brand recognition as you bring together like-minded people from all over the world. On a recent trip to New Zealand, SimpleTix staff met with festival producers and event planners to find out how they could better serve their clients in the rapidly growing festival market. The answer was clear. When bringing people together through the power of festival, brands were looking for… (more…)
Bnei Akiva – ticket tiers with a optional extra tickets.
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Dynamically a number of tickets based on price tier SimpleTix’s complimentary ticketing system gets compliments from Bnei Akiva!Bnei Akiva is the largest religious Zionist youth movement in the world. SimpleTix is honored to help Bnei Akiva’s Los Angeles wing power Erev Gevura, 2016. Erev Gevura is the centrepiece of Shavua Gevura: A Week of Jewish Heroism. Erev Gevura highlights an inspiring Israeli individual/organization to an audience whose tickets help sponsor Bnei Akiva of Los Angeles’ core youth-oriented programs through the year. The Erev Gevura event, like many other of Bnei Akiva of Los Angeles’ events, has a tiered pricing system for admission. General admission tickets cost $150, and Benefactor passes go up to $10,000. The organization was keen to reward big ticket-purchasers with complimentary tickets. However, they also wanted to differentiate how they rewarded a ‘Benefactor’ who paid $10,000 for a ticket, versus, say, a ‘Supporter’ who paid $3,000. SimpleTix’s powerful customization capabilities let the organization easily offer 8 free tickets to Benefactors who paid a $10,000 admission; 6 free tickets to Patrons who paid $5,000 to attend the event, and so on. A few clicks on SimpleTix’s event registration & eticketing app let Bnei Akiva of Los Angeles set up a total of 5 different price-tiers, which were each rewarded with a different number of complimentary tickets! Users who purchased tickets to the event via SimpleTix automatically had the appropriate number of complimentary tickets added to their cart at the time of checkout. Users were then prompted to choose how many of their free tickets they’d like to redeem. In this way, SimpleTix’s unique registration format ensured that Bnei Akiva of Los Angeles minimized wastage from unused complimentary tickets. This in turn helped them fill more seats at the Erev Gevura event, which, in 2016, will honor the important...
5 Check-in Problems to Avoid at your Next Event
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Registration is one of the most important aspects of your entire event. When attendees first arrive at your venue, the experience they have during check-in sets the stage for the rest of the event. If things feel disorganized, they have to wait in long lines, or they’re confused as to where to go, it can create a bad impression that’s nearly impossible to undo. Here are the 5 most common problems that occur during event check-in, how to avoid them, and what to do instead: (more…)
3 Reasons to Choose SimpleTix Over Weblink for Your Next Non-Profit Event
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Is your organization making the most of your DonorPerfect membership? If you’re not taking advantage of the many DonorPerfect partnerships that have recently become available to you, you could be missing out on lucrative fundraising opportunities for your nonprofit organization. Recently, DonorPerfect launched DP Connect, a network of cutting-edge tools, apps, and solutions to help nonprofits make the most of their DonorPerfect software. (more…)
How Theatres can Boost Profits and Save Time with Instant Gift Certificates
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In the competitive world of live, interactive theatre and entertainment, finding new ways to entice your audience is crucial. Not only do you have to produce cutting-edge entertainment that keeps audiences coming back for more; you have to develop a seamless ticketing experience on your website. With more and more audience members searching for entertainment and booking tickets online, it’s imperative to provide exciting offers that are easy to take advantage of right from your website. One of the most effective ways to increase profits is by offering digital gift certificates during checkout. Gift certificates inspire ticket buyers to consider friends and family when making their purchase. Tickets to a live show are a wonderful gift for birthdays, anniversaries, retirement and bachelor/bachelorette parties. The simple act of offering a gift certificate during the checkout process makes your audience start thinking about all the people in their life who would enjoy seeing a show. Your job, as a dinner theatre or interactive entertainment group with a growing web presence, is to make gift certificate purchases easy to process for your staff and easy to purchase for your audience. One of the best ways to do this is with SimpleTix gift certificate codes. SimpleTix allows you to sell gift certificates on your website in the same way that you sell tickets to shows. This automatic, error-proof feature generates a unique gift code at checkout, which clients can immediately share as a gift with their loved one or colleague. With gift certificates, there’s always room for error. Staff might accidentally enter a code twice, or enter the wrong code altogether. What’s more, it can take hours out of your staff’s already-busy day to manually process gift certificate orders. Because SimpleTix instantly generates a unique & single use gift certificate code at the time...
Gift Card Backend Fullfillment
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anier Islands has been using SimpleTix to sell tickets online for four years now. They sell tickets for Beach Access, Winter Activities, and Summer Concerts throughout the year. They recently began selling gift cards during the holiday season. Each gift card is physically mailed out to the buyer by a an order fulfillment department. This department is different from the events department so they do not normally access the SimpleTix system. Every Event is Unique At SimpleTix many of our clients have unique business requirements. To support the special cases, we built-in a feature called “web hooks”. Usingweb hooks we can setup all of the business rules and processes without effecting the core SimpleTix platform. For Lanier Islands we setup a web hook that scans each order to see if it contains a gift card. Special Order Fulfillment Alerts When an order is found to contain an a gift card we email the order fulfillment team. This email contains the specific gift cards to mail as well as the shipping address. Order fulfillment team does not have to keep checking all incoming orders Mobile & tablet friendly – so staff any simply check their devices Order fulfillment team does not need access to the SimpleTix site No additonal personnel training is needed